APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user

Notification delay not working

I have a Smart-UPS X 1500 with a UPS Network Management Card 2 and have configured All Critical Events to notify a email address with a delay of 5 minutes. I want to receive an email only if a event is...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1712 0 3

Latest Reply: BillP

Solved

Anonymous user

upgrade failed

I have a UPS with an old AP9617 card. It was old enough that it needed the two step upgrade. Using the wizard I just downloaded to a windows laptop, it did the first upgrade phase and then choked on th...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

2751 0 6

Latest Reply: BillP

Solved

Anonymous user

cant access NMC

I have tried logging in via web interface, hyper terminal and telnetNo method works. When I use the web interface, I log in with apc/apc and its responds with system booting but then just goes back to ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1625 0 3

Latest Reply: BillP

Solved

Anonymous user

firmware upgrade failing

I am trying to upgrade the firmware for my Network Management Card in a Smart-UPS 2200XL-RM.When I run the Device IP Configuration utility, it finds both my UPS devices with no issue.It shows as havin...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

2188 0 1

Latest Reply: BillP

Solved

jdavis5548_apc

Reset Password using SSH connection

How do I reset my password on a SSH connection. I have tried the pwd command but can't seem to get the syntax correct.

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

2474 0 1

Latest Reply: BillP

Solved

Anonymous user

Powerchute Personal Edition crashes immediately

I just purchased a Back-UPS NS1080 and installed Powerchute Personal Edition. The installation appeared to go fine with no errors. The program seems to start and the icon appears in the system tray but...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1411 0 6

Latest Reply: Anonymous user

Solved

Anonymous user

restoring windows 7 native battery management after powerchute removal

after a blackout with powerchute set to shut down the system it was protecting after 1 minute it failed to do so and just continued running until the battery's gave out. once I noticed what was happeni...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

741 0 1

Latest Reply: BillP

Solved

Anonymous user

Is there a way to use PCPE to shutdown the computer instead of hiberna...

Hello. Newbie here. A BE550G had been purchased to use with hopes of gracefully powering off a computer running a signage message board (only PC is connected to UPS). It will only hibernate, even with ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

645 0 1

Latest Reply: Anonymous user

Solved

Anonymous user

how can i query status of the ups device from c++ program ?

hello, i need some help with the APC SMT750i . it is connected to a standard PC which is part of a machine. PowerChute is installed and working. But i need to query the status of the ups from another p...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

740 0 1

Latest Reply: BillP

Solved

Anonymous user

How to get device status thru PCBE

Hello,I'm not installing Powerchute Business Edition, only using it.To get informations I can use the web interface thru port 3052, signing with username and password, and then see informations (especi...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

760 0 2

Latest Reply: Anonymous user

Solved

Anonymous user

Event Configuration seems to not work

Using PowerChute Business v 9.1 on Windows7 64bit.I have configured the event configuration for a device but I constantly get these emails when I only have emails set for communication lost and low bat...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1010 0 4

Latest Reply: Anonymous user

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