I'll damage my SURT10000XLT if I setup it on a 240VAC Input circuit?

Anonymous user · ‎2021-07-01

Hi people!

I'm new setting up No-Breaks, and i have a few questions....

I'll damage my SURT10000XLT if I setup it on a 240VAC Input circuit? (APC Smart-UPS RT 10000VA 208V)

I'm afraid if it works with 240vac range...

Thanks so much!

BillP · ‎2021-07-01

SURT10000XLT is designed for use in the US primarily with 208V or 240V with two phases and a ground on the input. It comes pre-set for 208V though and it's required that you log into it and change the output to 208V or else you'll be inputting 240V and outputting 208V which is not good practice and could damage your equipment.

See Answer In Context

Anonymous user · ‎2021-07-01

Pretty sure you won't cause damage as the spec on this says its for 200 - 240 VAC but I defer to APC for the last word. The issue may be what output voltage you get (or need): the APC web page for its say its configurable for 208 or 240 out, but not what input voltage that refers to. IE if you put 240 in, can you configure for 208 or 240 out and vice-versa (208 in allows both 208 or 240 out) ?

Anonymous user · ‎2021-07-01

Yep thats true, i've readed the manuals and get the same doubt...

As for the input voltage, the manual says input 200-240, but the web page says the input voltage 208vac in its name..

i get worried because my nobreak is malfunctioning... with "inverter fault" error, so i dont know if have damaged the nobreak powering it up with the 240vac circuit, when installed it...

should i have bought the XLI model maybe? Or this error nothing has with it and the UPS came malfunctioning from the vendor?

i Have another surt10000XLT new that i can use, but i'm fearing if i can safely try to use it too

BillP · ‎2021-07-01

SURT10000XLT is designed for use in the US primarily with 208V or 240V with two phases and a ground on the input. It comes pre-set for 208V though and it's required that you log into it and change the output to 208V or else you'll be inputting 240V and outputting 208V which is not good practice and could damage your equipment.