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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

APC SMARTUPS 2000 MGT CArd

hello i am installing serveral APS UPS with network management cards in all of them. i want to configure the ip address on each of them. i am not at the location where those usps are but they are curre...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1187 0 1
Latest Reply: voidstar_apc

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Anonymous user
Anonymous user

AP9620 Legacy Communications Card does not work on SMX3000

Hi, We purchased "SMX3000RMLV2U" and "AP9620" Legacy Communications Card. - We physically installed the AP9620 in to the Smart Slot of the SMX3000. - We connected the battery cable of SMX3000 - We turn...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1708 0 6
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Default Temperature and amendment?

Hi, Our server room air con was down over the weekend and it was really hot when we check on Monday. However, there was no alert coming from the APC UPS Network Card at all. May I know what is the defa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
13872 0 26
Latest Reply: Terry_Kennedy_apc

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PowerChute Personal Edition 3.0 Brings Up a UAC Message at Every Resta...

I've used PowerChute on all my computers for many years. I just had to reinstall following a hard drive failure. Since reinstall, every time I restart my Win7 computer, I get a Windows User Account Con...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
982 0 3
Latest Reply: BillP

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Anonymous user
Anonymous user

Updrade AP9617 to AP9631 then SY-PX80 won't start/go online

We have a Symmetra PX-80 that came equipped with the AP9617, the LCD shows it as Model #: AP9215RM, Revs:HW=b3, FW=0014. When we shut the system down and upgrade the AP9617 to the AP9631 (for environm...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2471 0 11
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

AP9630 v6.2.1 does not have internet connectivity but LAN works?

Hello, I have an AP9630 network card for my Smart-UPS, currently running firmware v6.2.1. I recently upgraded from v5.x.x in an effort to resolve this problem however it appears this did not resolve th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2833 0 17
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

PCNS sends signal to turn off UPS (SURTD3000RMXLT3U) but UPS never tur...

We have a Smart-UPS (SURTD3000RMXLT3U) with an installed NMC (ap9617). We have one ESXi host with a Vcenter Server appliance, a vSphere Management Assistant VM with PowerChute Network Shutdown 4.0.0 Bu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5110 0 4
Latest Reply: Anonymous user

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

No UPS found / MC AP 9617 is inserted to Triple Chassis AP9604Sa for ...

Hello I have UPS Silcon DP3040E with Triple Chassis AP9604Sa. There inserted card AP 9617 with last firmware dp3e v.3.7.2. Ufrotunately I have warning that UPS not found and Lost communication to UPS. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1613 0 2
Latest Reply: BillP

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Anonymous user
Anonymous user

System: Set Daylight Saving Time.

I have a problem with UPS starting to sent mails with the subject “System: Set Daylight Saving Time.” This has never been a problem before. I have set the DST to Manuel with the following specs: Star...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2737 0 4
Latest Reply: BillP

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Anonymous user
Anonymous user

Serial console connection ...

Sorry to dredge up an old topic, but I can't connect an SUA5000 via serial to a Dell PowerEdge 2970. I've tried using the bundled 2099 cable (TIP to D9) as well as the RJ-45 - Serial cable. Both do t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2049 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Receiving "The Application Was Not Able to Load." message after firmwa...

Hello, I was attempting to upgrade the firmware on one of our web cards from v6.1.1 to v6.2.0 using the firmware upgrade utility. I can still get to the web interface, but am now receiving an error sta...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
9898 0 13
Latest Reply: voidstar_apc

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