I have a SMT1500RM2U UPS with an AP9631 at a customer site. The AP9631 has been restarting with "Failsafe Reset" every few days. The NMC2 has been run...
I had a very unpleasant experience the other night while attempting to update an AP7753 ATS. It was showing "Source B selected, Switchover Possible" s...
I was wondering if someone could give me some info about the HW02 management in the AP7900. I have a unit that started reporting an "A!" application f...
I performed a runtime calibration on a new install (wholesale replacement of old equipment) of a SYH6K6RM with 2 * SYRMXR4 and a SYTF2.The NMC2 web pa...
The AP9631 (and presumably the other cards in the NMC2 family) running the SY656 firmware don't provide useful fault location information when faults ...
On all of the older hw02 products, if HTTP is not enabled (and HTTPS is), browsing to the device's HTTP page returns:Protected Object. This object on ...
[Unrelated to my other question about Symmetra RM unexpected shutdowns, I just found it in my queue and remembered to post it.]The AP9631 will not det...
This is likely an odd question, but... We have 2 "classic" Symmetra units (SYMSTRF, I think) and a number of battery expansion cabinets that have neve...
I was awakened due to an unexpected power outage in my server room. When I got to the server room, all indications on the UPS were normal and systems ...
I'm trying to track down a power distribution backplate for a SURTA2200RMXL2U (2010 datecode). Looking at the existing 8 x 5-15R backplate, it seems t...
Just out of curiousity, does anyone know what an XX L1 F2 error on the SYXRCC is, where XX is the frame number? I purchased a spare card because these...
