Terry_Kennedy_apc

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Terry_Kennedy_apc

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‎2024-01-31

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Terry_Kennedy_apc

Failsafe Reset on AP9631

I have a SMT1500RM2U UPS with an AP9631 at a customer site. The AP9631 has been restarting with "Failsafe Reset" every few days. The NMC2 has been run...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

6927 0 15

2021-07-26 02:56 AM

Terry_Kennedy_apc

AP7753 unexpectedly dropped load

I had a very unpleasant experience the other night while attempting to update an AP7753 ATS. It was showing "Source B selected, Switchover Possible" s...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

2873 0 5

2021-07-09 04:22 AM

Terry_Kennedy_apc

AP7900 configuration file gibberish

I was wondering if someone could give me some info about the HW02 management in the AP7900. I have a unit that started reporting an "A!" application f...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

2122 0 2

2021-07-09 04:22 AM

Terry_Kennedy_apc

AP9631 NMC2 w/ SY656 firmware does not produce useful calibration on S...

I performed a runtime calibration on a new install (wholesale replacement of old equipment) of a SYH6K6RM with 2 * SYRMXR4 and a SYTF2.The NMC2 web pa...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

874 0 0

2021-07-08 05:33 AM

Terry_Kennedy_apc

AP9631 NMC2 w/ SY656 firmware does not provide useful fault location d...

The AP9631 (and presumably the other cards in the NMC2 family) running the SY656 firmware don't provide useful fault location information when faults ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

2186 0 2

2021-07-08 05:32 AM

Terry_Kennedy_apc

NMC2 firmware enhancement request for HTTP->HTTPS redirect

On all of the older hw02 products, if HTTP is not enabled (and HTTPS is), browsing to the device's HTTP page returns:Protected Object. This object on ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

2136 0 3

2021-07-08 12:48 AM

Terry_Kennedy_apc

NMC2 does not detect UIO probes if UPS is not responding

[Unrelated to my other question about Symmetra RM unexpected shutdowns, I just found it in my queue and remembered to post it.]The AP9631 will not det...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

3365 0 10

2021-07-08 12:43 AM

Terry_Kennedy_apc

Initial install / startup of never-used "classic" Symmetra in storage ...

This is likely an odd question, but... We have 2 "classic" Symmetra units (SYMSTRF, I think) and a number of battery expansion cabinets that have neve...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1276 0 1

2021-07-07 11:26 PM

Terry_Kennedy_apc

Unexpected "Turned off for a defined period of time" on Symmetra RM w/...

I was awakened due to an unexpected power outage in my server room. When I got to the server room, all indications on the UPS were normal and systems ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

2580 0 4

2021-06-30 10:45 PM

Terry_Kennedy_apc

Backplates for SURTA2200RMXL2U?

I'm trying to track down a power distribution backplate for a SURTA2200RMXL2U (2010 datecode). Looking at the existing 8 x 5-15R backplate, it seems t...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1012 0 1

2021-06-30 10:45 PM

Terry_Kennedy_apc

SYRMXR4B4 (SYXRCC) Communication Card fault error XX L1 F2

Just out of curiousity, does anyone know what an XX L1 F2 error on the SYXRCC is, where XX is the frame number? I purchased a spare card because these...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1870 0 4

2021-06-30 07:30 AM

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