Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,913
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 131
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 28
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Network Management Card 6
  • Data Center Expert 6
  • Racks 6
  • power monitoring expert 5
  • IT Expert 5
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • DCIM Support 2
  • apc 2
  • firmware 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • UPS Network Management Card 2
  • SMARTCONNECT 2
  • NetBotz 2
  • EcoStruxure IT Design CFD 1
  • Smart-750 1
  • Smart Design & Engineering 1
  • srt5000 1
  • detected 1
  • AP9210 1
  • Legacy Gateways & Energy Servers 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Certicate 1
  • AP7750A 1
  • Datacenter Forum 1
  • managedservices 1
  • dedicatedserver 1
  • managedserver 1
  • Electrical Calculation Tools 1
  • Tips and ideas 1
  • Building Operations 1
  • DDF 1
  • IT Advisor 1
  • Battery life 1
  • Safety 1
  • ssl 1
  • SERVER 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
142
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

PowerChute not working as expected?

Hello People, At our company we have several off-site locations running with a Vmware ESX server connected to a APC UPS(several different types). (We've never really tested the UPS shutdown sequence ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3326 0 8
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

PowerChute Buisness 9.1.1.604 web agent interface

I installed PSB 9.1.1.603 Web Agent Interface to view a SMX1000. My older version of the web interface would not show data. It requiered me to uninstall the older version to install newer version. A...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1100 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Can't see battery time remaining in PowerChute Personal

I have 9 APC UPSes, with most of them on Windows boxes running PowerChute. I just moved one to another PC, and installed PowerChute. The boxes that normally report the remaining battery run time are ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2222 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Upgrade of Powerchute business 25-node 9.1.0 to v9.2

Hello Last year we purchased a license for Powerchute Business 25-node Deluxe. The CD we received contains v9.1.0. I want to upgrade to v9.2 but the Downloads on APC's website contain only the 5-node...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
982 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Windows 7 Pro desktop with SUA2200RM

Hi, I have a Windows 7 Pro desktop connected to a SUA2200RM UPS with an APC smart serial cable 940-0024. I installed the Powerchute Business Edition Agent (only) Single node which came with the UPS (no...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1905 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

AP9619, AP9618, AP9617 Firmware Question

Hello, We would like to bring all of our GEN1 NICs up to date on firmware and have a few questions: What is the most recent version? Also, are the cards AP9619, AP9618, AP9617 all compatible with the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4221 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Power on Group Delays after return of AC power

I am using an SMX1500 (with 9630) with with a Linux box running apcupsd (USB control). When AC power is removed, the linux box shuts down, commands the UPS to shut down and all goes well. However, when...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1749 0 2
Latest Reply: voidstar_apc

Solved
pgpc_apc
/html/rank_icons/Crewman.png pgpc_apc

NMC Low Battery Duration vs NMC Basic Low Battery Duration

There are countless confusing and contradictory posts about the meaning and effect of the Low Battery Duration setting in the NMC interface, but despite hours of searching I have not found any that exp...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4229 0 5
Latest Reply: voidstar_apc

Solved
Anonymous user
Anonymous user

Server startup after Shutdown

Hi, I have various Smart UPS's installed at clients, ive been sold to that these UPS's, can issue a clean shutdown command to the servers thru powerchute, then the servers shutdown all OK. Then when th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2598 0 4
Latest Reply: voidstar_apc

Solved
Anonymous user
Anonymous user

Issues activating HTTPS on AP9619 with AOS 3.7.2

When I try and activate HTTPS for web access I get the "Accept Terms" screen, but it appears washed out and the check box is not visable. I am not able to successfully activate HTTPS access.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1674 0 2
Latest Reply: Terry_Kennedy_apc

Solved
Anonymous user
Anonymous user

AP9619 Upgrade Issues

I have 11 AP9619 UPS's, of which I could upgrade the firmware on 4 without issue. The remaing ones are all failing the firmware upgrade with the "Could not log intothe cards FTP server" error. I can l...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2963 0 4
Latest Reply: BillP

  • « Previous
    • 1
    • …
    • 308
    • 309
    • 310
    • …
    • 1076
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore