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How to find firmware version of my UPS Network Manager Card?

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texastig_apc
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Posted: ‎2021-07-08 01:01 AM

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Posted: ‎2021-07-08 01:01 AM

How to find firmware version of my UPS Network Manager Card?

This was originally posted on APC forums on 7/9/2015


How can I find the firmware version of my UPS Network Manager Card?

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texastig_apc
Ensign texastig_apc
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Posted: ‎2021-07-08 01:01 AM

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Posted: ‎2021-07-08 01:01 AM

This was originally posted on APC forums on 7/11/2015


I don't see either of them. Here's screenshot

See Answer In Context

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Posted: ‎2021-07-08 01:01 AM

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Posted: ‎2021-07-08 01:01 AM

This was originally posted on APC forums on 7/11/2015


Thanks Terry. That answered my question.

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Posted: ‎2021-07-08 01:01 AM

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Posted: ‎2021-07-08 01:01 AM

This reply was originally posted by Angela on APC forums on 7/13/2015


FYI, in that older web interface, the answer is under Help->About System.

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texastig_apc
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Posted: ‎2021-07-08 01:01 AM

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Posted: ‎2021-07-08 01:01 AM

This was originally posted on APC forums on 7/13/2015


Thanks

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BillP
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Posted: ‎2021-07-08 01:01 AM

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Posted: ‎2021-07-08 01:01 AM

This reply was originally posted by Angela on APC forums on 7/9/2015


There are many different ways.

Via the web interface:

  • If blue and white interface, go to Administration tab->General sub menu->About menu
  • If green and white, go to About->Network

Via telnet/SSH/CLI:

  • You'll see it on the top right of the screen when you log in.
  • Older management Cards have an APC OS and APPlication file. Newer ones have those plus a bootmonitor version.
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texastig_apc
Ensign texastig_apc
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Posted: ‎2021-07-08 01:01 AM

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Posted: ‎2021-07-08 01:01 AM

This was originally posted on APC forums on 7/11/2015


I don't see either of them. Here's screenshot

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Terry_Kennedy_apc
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Posted: ‎2021-07-08 01:01 AM

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Posted: ‎2021-07-08 01:01 AM

This was originally posted on APC forums on 7/11/2015


That looks like V2 firmware. Since you have both a UPS and an Environment menu item, I would guess that this is either an AP9618 or an AP9619 card. It has been years since I used that firmware, but the version might be available in either the System or Help menu items on the left.

You could also telnet to the card and log in with the same username / password that you use for the web interface. The version numbers (for the AOS and the APP) should be shown on the first few lines of the default screen after you log in.

Assuming the card in your Smart-UPS is an AP9618 or AP9619, the firmware to update it (if that is the reason you were asking about how to determine the version) is available for download here. That is AOS 3.7.3 / APP 3.7.2.

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texastig_apc
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Posted: ‎2021-07-08 01:01 AM

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Posted: ‎2021-07-08 01:01 AM

This was originally posted on APC forums on 7/11/2015


Thanks Terry. That answered my question.

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BillP
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Posted: ‎2021-07-08 01:01 AM

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Posted: ‎2021-07-08 01:01 AM

This reply was originally posted by Angela on APC forums on 7/13/2015


FYI, in that older web interface, the answer is under Help->About System.

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texastig_apc
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Posted: ‎2021-07-08 01:01 AM

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Posted: ‎2021-07-08 01:01 AM

This was originally posted on APC forums on 7/13/2015


Thanks

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