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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Windows 2012R2 Uknown Device

Helo, have a smart UPS-750 connected to a Windows 2012R2 Server. I have the powerchute agent installed and it was working just fine until a couple days ago when Windows started reporting it as an unk...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4352 0 7
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Small Business Server 2011 - Smart UPS 1500 Lost communication...

We bought a new smart UPS SMC 1500 for our Small Business Server 2011, intalled the Powerchute software, updated and configured the software, now every 1- - 15 mins I get the annoying email; PowerChute...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1503 0 8
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

"The application was not able to load" after updating firmware

I did update firmware on my APC Symmetra LX 12kVA (from Windows 8.1) and now I can't use web interface because of an error: "The application was not able to load". On telnet I don't see any error messa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1040 0 3
Latest Reply: Terry_Kennedy_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Upgraded to Powerchute BE 9.1.1.604,old version unistalled but still m...

Yesterday I uninstalled the Business edition Agent and Server thats shipped with the Smart-UPS X 1000 in 2012. Server is 2008 R2 SP1. I then installed the BE version 9.1.1.604 Server and Agent. I confi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
677 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Question on PCNS 4.0 functionality

In the Shutdown Settings, you can specify a Run Command and the Command File Path, for each of the distinct groupings. This is great, because I can specify in the command file the important servers to...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
807 0 1
Latest Reply: BillP

LuckyPhil_apc
/html/rank_icons/Ensign.png LuckyPhil_apc

Changing paramaters in Config.ini file.

Is there a version available for iniutil application for Windows 7, when a I try to run my of XP version I get an erroe winftp32.dll missing. I'm try to bulk change some paramaters in the config.ini fi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
625 0 0

2021-07-08

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Problem with accessing network management cards remotely

We have several sites across the world where i'm having problems accessing the GUI's in Internet Explorer and Firefox from the UK. I can however access them via telnet and when in country? Example... ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2105 0 8
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Reset to default AP9619

Good Day, I have AP9619 but I can't remember an IP address. May I have the steps of how to reset to default? Best Regards,
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2991 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Outlet Group Power Off Delay issue

Hello, I'm using PCNS v4 on ESXi/vCenter with an AP9630 NMC on the latest firmware. In PCNS, I have the shutdown settings set to "Turn off the UPS". The PCNS server is registered to Outlet Group 0 (M...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
906 0 2
Latest Reply: Anonymous user

Solved
whoups_apc
/html/rank_icons/Crewman.png whoups_apc

Hibernation instead of shutdown in PowerChute Business Edition?

I have a Smart-UPS SMT750I (750VA 230V) and have PowerChute Business Edition Agent installed (on Windows 7 Ultimate x64), and I wonder if there is a way to do hibernation instead of shutdown of Windows...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3726 0 4
Latest Reply: whoups_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Using AP9810 with WaterBug W-S-U

We want to be able to use our AP9810s installed in our Smart UPS X 1500 with a product call WaterBug W-S-U. Do you have any information I can use to do this properly? Thanks in advance
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
744 0 1
Latest Reply: BillP

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