Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,913
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 131
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 48
  • Business Power UPS 36
  • Datacenter Racks & Cooling 28
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 15
  • Datacenter Netbotz & Monitoring 9
  • Network Management Card 6
  • Data Center Expert 6
  • Racks 6
  • power monitoring expert 5
  • IT Expert 5
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • DCIM Support 2
  • apc 2
  • firmware 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • UPS Network Management Card 2
  • SMARTCONNECT 2
  • NetBotz 2
  • EcoStruxure IT Design CFD 1
  • Smart-750 1
  • Smart Design & Engineering 1
  • srt5000 1
  • detected 1
  • AP9210 1
  • Legacy Gateways & Energy Servers 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Certicate 1
  • AP7750A 1
  • Datacenter Forum 1
  • managedservices 1
  • dedicatedserver 1
  • managedserver 1
  • Electrical Calculation Tools 1
  • Tips and ideas 1
  • Building Operations 1
  • DDF 1
  • IT Advisor 1
  • Battery life 1
  • Safety 1
  • ssl 1
  • SERVER 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5059
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
146
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
BillP
Administrator BillP Administrator

Need to Upgrade Firmware on AP9225EXP Units?

I know these are old units and have vulnerabilities, but if they're on an isolated network, they just work. I can't recall whether slave MasterSwitches need to have firmware updated or if only the one...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1147 0 1
Latest Reply: B-DoubleE_apc

Solved
Grex_apc
Grex_apc

AP4421 acknowledge Alerts

Hello, is there a possible way, to acknowledge Alerts, so that I didn't get notified every 30 minutes?If not, it should be feature request. Thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3923 0 3
Latest Reply: B-DoubleE_apc

Solved
Grex_apc
Grex_apc

AP4421 Source B not available

Hello, after the overvoltage protection has been triggered, the Source B does not come up anymore. If I put the cable on source B, there is a "click" noise, and I checked after switchting the protectio...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1257 0 1
Latest Reply: B-DoubleE_apc

Solved
BillP
Administrator BillP Administrator

ACRD602 ALARMS

Helloi have 3 alarm on my Inrow ,-supply air high temperature condition-low suction pressure condition-persistent low suction pressure conditionwhat does meaning these alarm ? for more information my i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1684 0 3
Latest Reply: BillP

Solved
jefferyk23_apc
Crewman jefferyk23_apc

Whatsup Gold 2017 and PDU's

I am receiving System: "Detected an unauthorized user attempting to access the SNMP interface from x.x.x.x" in the form of hundreds of emails every time I do a discovery on Whatsup Gold. The strange p...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1560 0 2
Latest Reply: jefferyk23_apc

Solved
BillP
Administrator BillP Administrator

AP8853 - reduce frequency of notification e-mail send

Hi,I my server room I got 2 Rack PDU - AP8853 installed.Recently the humidity started to be low and device started to send notification e-mail.Unfortunately this mail is send every 2 minutes.So for jus...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1641 0 2
Latest Reply: BillP

chris3453_apc
chris3453_apc

APC Security Wizard Error -14

Hi All, I have been trying to generate an CSR with the Security Wizard 1.0.4 but i keep getting the following error at the "Generating File" step "Error Generating Key , code -14" Does anyone know what...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
976 0 0

2021-07-09

Solved
ufffda_apc
Crewman ufffda_apc

Cannot Reset Password PDU 7900

I've regrettably locked myself out of my PDU and can't log back in. I've used the following instructions to reset my password: https://www.schneider-electric.us/en/faqs/FA156075/, and many other forum ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1486 0 2
Latest Reply: ufffda_apc

Solved
BillP
Administrator BillP Administrator

AP9537AV Power Filter no longer controls Delay 4 switch

The Delay 4 switch - a high current master-controlled switch - no longer turns off correctly. Turning the switch on/off with delay both at the device and via the web control interface do report to turn...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1138 0 1
Latest Reply: BillP

Solved
irizarry922_apc
Crewman irizarry922_apc

Issues Upgrading Firmware AP7802

I'm trying to upgrade the firmware on some of my AP7802 RPDU's. The RPDU's are currently @ v3.7.3 and I'm trying to accomplish this effort remotely. The problem I'm having is that I'm unable to log int...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2091 0 2
Latest Reply: irizarry922_apc

Solved
BillP
Administrator BillP Administrator

AP7920 /7920B switch enquiry want to ask

I got the AP7920B, which is the switch to handle the power, i want to ask the details of the this model, is it possible to have timer to set the time for Turn on / turn off time. For example like, i w...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1354 0 1
Latest Reply: BillP

  • « Previous
    • 1
    • …
    • 263
    • 264
    • 265
    • …
    • 1078
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore