Whatsup Gold 2017 and PDU's

[jefferyk23_apc]

This was originally posted on APC forums on 1/15/2018

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I am receiving System: "Detected an unauthorized user attempting to access the SNMP interface from x.x.x.x" in the form of hundreds of emails every time I do a discovery on Whatsup Gold.  The strange part is that I have SNMP credentials setup for v1,2 and 3, I have setup the matching community on my PDU's, restarted the management card, but for some reason every time a discovery occurs, it says all sets of credentials fail.  For testing purposes I have gone with a very simple v1 community string, matched it on WUG, and still receive these errors in the logs, hundreds of them.  Has anyone run into this issue? I should say I have plenty of servers, swtiches, routers and other devices working just fine with SNMP, it's only my PDU's and UPS', and all are on current firmware.

[B-DoubleE_apc]

This was originally posted on APC forums on 1/17/2018

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Hi Jeff,

Would you be able to run the discovery using only one version of SNMP at a time? I would agree that as long as all community names (for v1 and v2c) and passphrases/protocols (for v3) are the same then it would make sense to work. Could you also send me a copy of the log files for one of your UPS/PDU's via private message so we can review it? Instructions on how to download them can be found here: http://www.apc.com/us/en/faqs/FA156131/

[jefferyk23_apc · Accepted solution]

This was originally posted on APC forums on 1/17/2018

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How do I PM you?  When I click your name it says it's private.