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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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dj2689
/html/rank_icons/Crewman.png dj2689

Service software UPS Tuner suvt/3500 V1.0.0.8

Hi, Please if anyone still has the service software ups tuner suvt/3500 v1.0.0.8? Can just forward me the software since v2.5 does not work on windows 8.1 pro. Urgent assistance will be highly ap...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2908 0 1
Latest Reply: MB90

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Smart-UPS X 3000 Firmware

Hello where can i find details on upgrading the firmware of my unit? Smart-UPS X 3000 YB89ogOhMXWsHkFz9gMFzA%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzMC00OTc5LTkyMTAtOTJjYTU0NGEwZWFl.png I h...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
8372 0 3
Latest Reply: Teken

moc
moc

AP8959NA3 Firmware Download

I have 2 AP8959NA3 that run ancient and different firmware.. (v5), and I want to get them updated to the latest version. But I cannot find it on the site... It show a release note document for 6.4.0,...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
158 0 0

2025-07-08

Agwati19
/html/rank_icons/Crewman.png Agwati19

How to show Energy Usage by Shift in PME 2024 Dashboard

Hello everyone, I have a customer who needs to monitor energy usage by shift (Shift A starts from 7am to 7pm and shift be runs from 7pm to 7am). He needs to view it by weekly or monthly. Can someone ad...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
161 0 0

2025-07-08

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SCL500RMI1UC - fails to return to normal/mains power after supply inte...

Hi All - I'm now on my 3rd replacement SCL500RMI1UC and at wits end.. The issue is that these units (operating in Australia with ~240v) all fail to return to normal/mains power mode after a power inter...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3590 0 26
Latest Reply: phoenix66

Solved
BartPeters
BartPeters /html/rank_icons/SE-Employee.png

Battery temperature sensor error for battery pack 1

Hello, I have a SRT 10kW that gives the error "Battery temperature sensor error for battery pack 1" . What can be the issue? The UPS has firmware: ID:1014 UPS:04.7
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
328 0 2
Latest Reply: Teken

omoroka
omoroka

snmp oids list for Card: AP9544

Hi, I have a SRVPM10KIL with a AP9544 card. I have searched the website and the google as well, but no exact information of snmp oids. I would like to monitor the UPS with snmp v2, got answer. Where c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
205 0 0

2025-07-07

techie211
techie211

Email Test: Invalid Domain

Hey all, So I just setup my Galaxy VS email server using gmail's smtp.gmail.com and the Google App password. When I run a test I'm getting: Initiate Test Last Server Response Could not deliver to te...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
208 0 3
Latest Reply: Teken

ClxMoe
ClxMoe

Unable to get SNMP-v3 data to flow to Dynatrace monitoring application

We are working to enable SNMP-v3 APC UPS monitoring using Dynatrace application. We are unable to get data flows into the Dynatrace app. We can setup a trap and send a test from the card to the monit...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
253 0 1
Latest Reply: Teken

MikeHoughtonTechServ
MikeHoughtonTechServ

UPS Serial 0S2425L06313, Model SMT3000RMI2UC - Communications Lost

Hi, We have the above UPS, and it is within its warranty period. It has been working fine until the past couple of weeks when it has begun intermittently losing communications with the SmartConnect...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
166 0 1
Latest Reply: Teken

Whitewolfcomputer
Whitewolfcomputer

Does a plan roll over to a new UPS if the old one dies?

We are considering buying the advanced package for our UPS. We were going to buy the 5 year plan to get a better deal but were wondering what would happen if the UPS we have right now breaks/dies? Can ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
146 0 1
Latest Reply: Teken

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