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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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GixxerChris
/html/rank_icons/Crewman.png GixxerChris

Smart-UPS SRT 8000

Hi All, I wonder if I could get some help! I have a SRT8000, which was already in place when I joined my current organisation. I am by no means a UPS expert!! Recently the UPS had alarms advising t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
768 0 8
Latest Reply: Teken

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Reboot Network Management Card after DHCP Request Failure

Hi all. I have about 12 network management cards I changed over to DHCP Only and selected to only do 3 dhcp attempts. Thinking it wouldn't be an issue, the actual DHCP scope or vlan was not setup at ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1648 0 8
Latest Reply: Teken

Ian_From_IT
Ian_From_IT

SMT1000IC - Smartconnect

Hello, I hope someone can help me, I have a SMT1000IC at a remote site and its connected to the smartconnect.apc.com website as I can see the estimated run time when I log in. But I cant make any ch...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
210 0 1
Latest Reply: Teken

Tusk
Tusk

Warranty Start date is wrong, I've just got this product and set it it...

I've just got this product and set it it today 11-July-2025, yet the Warranty says Sept 2024! Order place with Comms Express order number 090725-8766246 Dated 09/July/2025
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
157 0 1
Latest Reply: Teken

JOHNCC
JOHNCC

SMC1500C - "Communications Lost"

As of 7:34 pm, 14 Jul 2025, we've received "Communications Lost" on our SMC1500C - this has never happened before unless our network was actually down. I have tried cycling through the menu and the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
219 0 1
Latest Reply: JOHNCC

xerox
/html/rank_icons/Crewman.png xerox

SURT8000XLI Battery issue

UPS sometimes give the warning : Critical - UPS: The battery is not installed properly. followed after few minutes by : Informational - UPS: The battery is now installed. Once mains was removed, UP...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
418 0 7
Latest Reply: Teken

Agustin_AAM
Agustin_AAM

APC PDU web interface AP8841

Hello All, I have several AP8841 PDUs, and when I connect them to the local network, they automatically obtain an IP address via DHCP. However, when I try to access the web interface by entering the se...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
290 0 2
Latest Reply: Aughtfundis1986

Damien09
Damien09

SMT1500RM2UNC inaccurate run time after new battery swap

I saw some old posts about a command to run to configure the run time correctly. I just replaced some batteries in a my UPS and it's showing basically the run time of the old batteries even after runn...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
250 0 3
Latest Reply: Teken

MisterSandals
/html/rank_icons/Ensign.png MisterSandals

Conext SW4048 AC Couple Smart Charge

Hello Community I have been messing with this for a few weeks and am stumped about the "AC Couple Smart Charge" feature. It works as written in that it will take AC micro inverter power and charge batt...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3717 0 10
Latest Reply: cstar707

supportjbitsolutionscom
supportjbitsolutionscom

APC Smart-UPS C1500

Hello, I am having a touch time registering the following APC UPS. Model SMC1500C S/N: 0S2446L06328 I was not able to enter this information on the website, however I Was able to scan the QR code a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
141 0 1
Latest Reply: Teken

Solved
PSB101
/html/rank_icons/Crewman.png PSB101

Can i downgrade from secure firmware NMC3

Hello all, I have a device that is going to a client that does not want the secure firmware option that has come preinstalled my question is can this be downgraded to the standard firmware? I have ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
289 0 3
Latest Reply: Teken

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