Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,913
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 131
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 48
  • Business Power UPS 36
  • Datacenter Racks & Cooling 28
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 15
  • Datacenter Netbotz & Monitoring 9
  • Network Management Card 6
  • Data Center Expert 6
  • Racks 6
  • power monitoring expert 5
  • IT Expert 5
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • DCIM Support 2
  • apc 2
  • firmware 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • UPS Network Management Card 2
  • SMARTCONNECT 2
  • NetBotz 2
  • EcoStruxure IT Design CFD 1
  • Smart-750 1
  • Smart Design & Engineering 1
  • srt5000 1
  • detected 1
  • AP9210 1
  • Legacy Gateways & Energy Servers 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Certicate 1
  • AP7750A 1
  • Datacenter Forum 1
  • managedservices 1
  • dedicatedserver 1
  • managedserver 1
  • Electrical Calculation Tools 1
  • Tips and ideas 1
  • Building Operations 1
  • DDF 1
  • IT Advisor 1
  • Battery life 1
  • Safety 1
  • ssl 1
  • SERVER 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5059
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
146
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
jcleath
jcleath

Smart-UPS 3000 - One Outlet Group Not Working

We have a Smart UPS 3000, which recently had a failed battery. Since that failure, one of the outlet groups is not providing any power. We replaced the power pdu attached to the outlet thinking that...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1369 0 1
Latest Reply: Teken

B.Trayer
B.Trayer

PowerChute-Clients® zum Herunterfahren des Netzwerks lässt sich nicht...

Hallo ich kann keine Clients löschen. Wenn ich auf Mandat löschen gehe, sind die Clients aber immer noch da. Wie kommt das?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
782 0 2
Latest Reply: B.Trayer

Solved
Anonymous user
Anonymous user

8941 webUI issue

Hi All,Newbie here- I upgraded an 8941 to 6.5.6 and have the following error on the webUI:"The application you are trying to load is incompatible with the current APC OS. Please verify the correct firm...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2300 0 4
Latest Reply: teramundi

Solved
beabaul
Crewman beabaul

Symmetra LX 16000 battery capacity?

We inherited a Symmetra LX 16000 that is reporting that: 3 Critical Alarms Present At least one faulty battery exists. A battery fault exists. Self-Test Failed We are being told that all nine batt...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1054 0 2
Latest Reply: beabaul

Solved
MikeH
Crewman MikeH

AP9641 reboots every 10 minutes

Have been going around for a while trying to get this management card to stop doing the watchdog timer reboot. I've set it to use static IPs as well as DHCP and can't seem to find any way to make it s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
8854 0 5
Latest Reply: Tafadzwa

beabaul
Crewman beabaul

AP7802 firmware upgrade failures

We are trying to upgrade the firmware on one of our AP7802 PDUs using the update utility where it keeps failing. We have tried using both FTP and SCP with the same result. Any guidance on how to get ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
743 0 3
Latest Reply: Teken

almi
almi

SRT 8000 (SRT8KRMXLI)

I get an error 142 Charge voltage low on my UPS. Initially I thought the batteries were dead so I replaced all batteries but to no avail. I followed the guide (Video: SRT UPS reports Battery Charger Ev...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1030 0 3
Latest Reply: Teken

Solved
ipre13
ipre13

Please help me with warranty extension

Is there an option to purchase an extended warranty program for my UPS that is out of warranty?And is there a link to view policies or documents related to this?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1243 0 3
Latest Reply: Teken

Solved
VIK
VIK

power consumption of UPS with respect to battery charging

Hi..Please help me understand below situation:-For Industrial UPS, say Galaxy VS of 20KW, the data sheet says it has efficiency of ~96% at normal operation on 400V and the battery charging power is ~20...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2596 0 2
Latest Reply: VIK

Solved
t4i5m6
t4i5m6

How to get power usage of AP8953 and APDU9953 for each port?

It seems that these two PDU doesn't support rPDU2OutletMetered. Is there any way to get the power consumption of each port in the PDU?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1117 0 1
Latest Reply: Teken

ditzu
ditzu

power change

Good evening! I have a UPS model su2200r3x167 , and I would like to know if there is a possibility to modify the output from 110 to 240V. Thank you.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
485 0 1
Latest Reply: Teken

  • « Previous
    • 1
    • …
    • 122
    • 123
    • 124
    • …
    • 1078
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore