Please help me with warranty extension

[ipre13]

Is there an option to purchase an extended warranty program for my UPS that is out of warranty?
And is there a link to view policies or documents related to this?

[Teken · Accepted solution]

Generally speaking the extended warranty is purchased while the unit is (IN) warranty. If the unit is several years out of the standard warranty it’s unlikely you’ll be able to purchase an extended warranty coverage.

The extended warranty comes in blocks of 1-3 years. Larger enterprise units can renew this extended warranty as it covers mission critical infrastructure.

You can always just ask and see if your unit falls within their grace period for extended coverage. 

Resource Links: https://download.schneider-electric.com/files?p_Doc_Ref=SPD_ANOE-ABUTUE_EN&p_enDocType=Brochure&p_Fi...

https://www.se.com/nz/en/product/WEXTWAR3YR-SP-05/warranty-extension-for-smart-ups-symmetra-renewal-...

https://www.apc.com/us/en/product-range/61836-extended-warranties-critical-power-cooling/27590274843...

Let us know how it all turns out either way. 👍

[ipre13]

Thanks for your help and I really appreciate it.

Unfortunately, I was unable to extend the warranty, but I am glad that I was provided with a link to the document I wanted.

[Teken]

No worries and if the unit is still working just keep using it. If however you just want to upgrade you may consider this APC Program:

https://www.apc.com/shop/tradeups/us/en/tradeups/overview.jsp

After which you can purchase the extended warranty on the new unit.