Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 130
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Racks 6
  • Network Management Card 6
  • Data Center Expert 5
  • IT Expert 4
  • Data Center Operation 4
  • power monitoring expert 4
  • Back-UPS & Surge Protectors 3
  • UPS Network Management Card 2
  • apc 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • SMARTCONNECT 2
  • firmware 2
  • EcoStruxure IT Design CFD 1
  • AP9210 1
  • detected 1
  • srt5000 1
  • Smart-750 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Legacy Gateways & Energy Servers 1
  • Smart Design & Engineering 1
  • Building Operations 1
  • SERVER 1
  • ssl 1
  • Safety 1
  • Battery life 1
  • DCIM Support 1
  • IT Advisor 1
  • DDF 1
  • NetBotz 1
  • Certicate 1
  • Tips and ideas 1
  • Electrical Calculation Tools 1
  • managedserver 1
  • dedicatedserver 1
  • managedservices 1
  • Datacenter Forum 1
  • AP7750A 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
138
Erasmus_apc
Sisko Erasmus_apc
112
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
CoBbler
CoBbler

Do the On-Line UPS models have an internal automatic bypass?

A UPS failure recently caused a major issue with some critical equipment, and our folks are now researching alternate UPS options. I'm trying to get some research done and stay ahead of it as we would ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2617 0 4
Latest Reply: dpierce4776

ScottK123
ScottK123

PowerView RM / AP9215RM - Accessories not showing network card install...

On our AP9215RM unit, the network card is not showing in "Accessories" when working with the PowerView management display that is part of our UPS setup. It displays "No accessories found..." Yet on ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
370 0 0

2024-01-29

LUCASMATEUCCI
LUCASMATEUCCI

Adjust and configure tolerances.

I have two MGE GALAXY 7000 300Kva, which I don't know which software to use, so I can reconfigure and adjust the tolerance of Bypass "AC phase out of tolerance Bypass" "AC frequency out of tolerance"
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
443 0 0

2024-01-29

Solved
Anonymous user
Anonymous user

AP8941 unreachable after firmware update

I updated the firmware on two AP8941 units from v5.X.X firmware to the latest 6.4.0 firmware. Both worked fine for several days then one unit became unresponsive with the error "The Application Is Inco...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2886 0 7
Latest Reply: Teken

Solved
avecchio
/html/rank_icons/Crewman.png avecchio

Replacing AP9619 to a AP9641

One of our current 4 UPS's is a LX16000 Tower Firmware 267.513.IWith an AP9619 Hardware Revision A10 Application Module sy v3.5.8 APC OS (AOS) aos v3.6.1Intelligence Modu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
939 0 3
Latest Reply: avecchio

Solved
VincentDuvernet
/html/rank_icons/Crewman.png VincentDuvernet

AP9630 - The Application Was Not Able to Load

Hello I'im stuck with the web server message "The Application Was Not Able to Load".The AP9630 card is inserted into a Smart-UPS 2200 (SRT2200XLI). This AP9630 was inserted into other UPS with the same...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
24671 0 11
Latest Reply: kazzic555

F0b1
F0b1

NMC AP9538 v6.8.2 - boot loop every 10 seconds

Dear community, I have a PDU model AP8661 with the following NMC AP9538 on firmware v6.8.2, it worked well for years until recently I have no more access, the network interface disconnecting every 10 s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1060 0 1
Latest Reply: Teken

Solved
dcorsello
dcorsello

What is the From address on notification emails sent from SmartConnect...

I want to configure a custom notification in the iOS Mail app for email notifications received from SmartConnect, and I want to be notified even when "do not disturb" or sleep is enabled on the phone. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1277 0 4
Latest Reply: dcorsello

M_Galbiati
M_Galbiati /html/rank_icons/SE-Employee.png

SURT1000RMXLI AND AP9641 - TURN OFF THE UPS

Hello,Is it possible turn off the UPS SURT ON LINE 1000 VA with the NMC AP9641 with the input contact of the Universal I/O? Thanks in advance
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
452 0 1
Latest Reply: Teken

AsNap02
/html/rank_icons/Crewman.png AsNap02

Multi Site datacenter Powerchute Management (UPS configuration differe...

Hello,I'm new to this forum and need help urgently with the following scenario:- customer has two datacenters (VMware vSphere 8 based, with synchronous data replication/mirroring) (each DC could suppor...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
436 0 0

2024-01-24

tickerguy
tickerguy

9606 -- Firmware no longer at that link (not valid)

https://community.se.com/t5/APC-UPS-Data-Center-Enterprise/Where-to-get-latest-firmware-for-AP9605-06-cards/m-p/340403 The links in this post are not valid; I too have a 9606 card with old firmware, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
369 0 0

2024-01-23

  • « Previous
    • 1
    • …
    • 130
    • 131
    • 132
    • …
    • 1071
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore