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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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tpangburn
tpangburn

seeSURTD6000RMXLP3U EPO draining battery?

We had a case on a test rack where we disconnected the power and had the EPO button on and the battery died over the weekend. Does the EPO button being set drain the battery when the unit is powered of...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
627 0 3
Latest Reply: Teken

Solved
Anonymous user
Anonymous user

not able to connect pdu model AP8959

I connect APC PDU serial port with console cable with the following configuration, RJ-12 DB-9 2----------------5 3----------------2 4----------------3 I use HyperTerminal software for serial...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5164 0 3
Latest Reply: dpierce4776

varun_goel
varun_goel

How do i rename my PCNS

I have deployed PCNS(PowerChute Network Shutdown) version 4.4.3 deployed in my vcenter. i have named it as pcns101 and want to rename it to pcns 110. How and where in the application do i execute this ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
552 0 1
Latest Reply: BillP

Pete_Franco
Pete_Franco

External Battery Connector Mismatch

I just replaced a failed Smart-UPS 3000 XL with a SMX3000LVNC. The original unit had a SUA48RMXLBP3U external battery. The new device doesn't accept the cable from the external battery pack. Is there...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
429 0 1
Latest Reply: Teken

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SMT-1500C Error event code B.04

I have a 7-year old, or so, SMT 1500C. It has worked flawlessly, until yesterday. No output, continuous beep and LCD shows error B.04. I know error codes are not public. What I would like to know is wh...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
15035 0 3
Latest Reply: Jmarko1100

Solved
ckremin
ckremin

new battery

I have an L.02 "see manual" showing up on my screen. I knew I needed to replace the batteries and I just swapped those in. The error is still these and it hasn't recognized the new APC batteries either...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1653 0 5
Latest Reply: ckremin

georgek
georgek

running a 400V ups with 220v?

the company i work for has a network cabinet and they found a "deal" they say for a ups.however the model is an apc mge galaxy 3500. doesnt show much abuse, but a ) its terminated by apcand b) the comp...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
470 0 1
Latest Reply: Teken

Solved
Anonymous user
Anonymous user

Communication Lost in a Smart UPS 1500 with USB

We have an APC Smart-UPS SC 1500 for a Windows 2003 Server. We are using the USB/Serial converter cable because the server system only have a single serial port working for another application. The Pow...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
32445 0 137
Latest Reply: totoli

reasonable-username
reasonable-username

PE6U21 makes a crackling/bubbling noise when first energized

I have a APC SurgeArrest Essential Multi-Use. In recent months (probably nearing a year now), it has been making crackling noises when the I turn it on. Is this normal. Please note, this is not a UP...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
478 0 0

2024-02-03

FHellmer
/html/rank_icons/Crewman.png FHellmer

AP9631 Firmware Update - Firmware Distributen does not match target de...

Hi, i have problems to upgrade the Firmware how can i get the right firmware? Best regards Frank
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2924 0 7
Latest Reply: dpierce4776

Jay_jan
Jay_jan

Bug Powerchute Serial shutdown

Hello everyone, I have APC UPS SMT1500 which is connected to my PC and i have checked multiple times but the browser menu always shows communication error even though I have checked that the UPS is con...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
435 0 0

2024-02-01

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