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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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LineBacker7
LineBacker7

Compensating for High input voltage

Can compensating for high input voltage and going to battery too often damage the Lithium Battery? I have a Smart-UPS 3000 from 2021 that is asking for a replacement battery. The log is full of UPS: On...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
95 0 1
Latest Reply: Teken

tbonecapo
tbonecapo

Activation Code

I am unable to find my activation code, which should be for 20 devices for 3 years. Can you assist me in finding this so I can apply it to my devices? I used to be able to apply a subscription to my de...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
51 0 0

2025-08-27

nt4workstation
/html/rank_icons/Crewman.png nt4workstation

Differences in response to generator frequency out of spec

What explains why different double conversion online UPSs respond differently to frequency problems on line power? I realize that load & battery condition are the biggest factors, but is there som...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
160 0 2
Latest Reply: nt4workstation

Arek
Arek

DIY project: recover AP9631 card with blank mac address, model number ...

This is DIY project for fun.My AP9631 card has blank factory region which means blank mac address, blank model number and so on. This card has Spansion S29JL064J55TFI00 64Mb parallel flash in TSOP48 ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
95 0 1
Latest Reply: Arek

MelDilley
MelDilley

Run Time Balancing

Hi I have come across a post very similar to my issue. We have had 2 InRow cooling units in a server room for close to 10 years with each sharing the load. We recently had repairs done on the backup. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
60 0 0

2025-08-27

superfly
superfly

SNMPv3 multiple NMS using same username

Hi I can't get 2 NMS hosts for SNMPv3 using the same username working. Only the first one in the list works. Is it possible to have more than 1 NMS host using a particular SNMPv3 username? If I use 0.0...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
151 0 3
Latest Reply: Teken

bhmcintosh
bhmcintosh

SmartUPS runtime calibration with low load - What can I use to increas...

We have a bunch of SmartUPS units spread all over the state, none of which have enough load to do a runtime calibration from the NMC2. What could I ship to the various sites or have local staff supply...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
96 0 1
Latest Reply: Teken

esspaul
/html/rank_icons/Crewman.png esspaul

Enabling SmartConnect on APC SMC1500C UPS

Can you explain specifically how I can manually enable SmartConnect Access on my APC SMC1500C UPS using the device's LCD screen? My unit did not arrive with an operations manual.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3523 0 7
Latest Reply: rspears1966

ncpv
ncpv

SRT2200XLA phase synchronization

Hello, Does the on-line UPS SRT2200XLA synchronize its phase output to the input? If I understand it correctly, when the UPS operates in a regular "non-green" mode, the output of the UPS is fully iso...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
122 0 1
Latest Reply: Teken

Apuez001
Apuez001

SNMP Configuration

I'm looking to configure SNMP on my UPS and I can't seem to figure that part out. I'm looking for some support
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
95 0 1
Latest Reply: Teken

dakotawallender
/html/rank_icons/Ensign.png dakotawallender

AP9630 / AP9631 NMC2 firmware for Symmetra PX 3 phase ups

Hello, i am looking for the latest firmware for a NMC 2 card that will work with a 3 phase symmetra unit. This used to be available for download on SE / APC website but was removed. File Name: APC_...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
290 0 5
Latest Reply: Teken

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