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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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bhmcintosh
bhmcintosh

SmartUPS runtime calibration with low load - What can I use to increas...

We have a bunch of SmartUPS units spread all over the state, none of which have enough load to do a runtime calibration from the NMC2. What could I ship to the various sites or have local staff supply...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
91 0 1
Latest Reply: Teken

esspaul
/html/rank_icons/Crewman.png esspaul

Enabling SmartConnect on APC SMC1500C UPS

Can you explain specifically how I can manually enable SmartConnect Access on my APC SMC1500C UPS using the device's LCD screen? My unit did not arrive with an operations manual.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3446 0 7
Latest Reply: rspears1966

ncpv
ncpv

SRT2200XLA phase synchronization

Hello, Does the on-line UPS SRT2200XLA synchronize its phase output to the input? If I understand it correctly, when the UPS operates in a regular "non-green" mode, the output of the UPS is fully iso...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
106 0 1
Latest Reply: Teken

Apuez001
Apuez001

SNMP Configuration

I'm looking to configure SNMP on my UPS and I can't seem to figure that part out. I'm looking for some support
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
84 0 1
Latest Reply: Teken

dakotawallender
/html/rank_icons/Ensign.png dakotawallender

AP9630 / AP9631 NMC2 firmware for Symmetra PX 3 phase ups

Hello, i am looking for the latest firmware for a NMC 2 card that will work with a 3 phase symmetra unit. This used to be available for download on SE / APC website but was removed. File Name: APC_...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
272 0 5
Latest Reply: Teken

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

New battery - first 24 hour charge without load necessary for good hea...

I notice a lot of the rackmount UPS' battery replacement documentation insists on charging the battery for a full 24 hours prior to putting a load on it, however the documentation also states: +"The Sm...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4167 0 2
Latest Reply: UpsMetalMania

Solved
Anonymous user
Anonymous user

SMT750 AVR relay weld fault

I got this error after replacing the RB48 battery after 6 years of trouble-free service. Internet chatter says this is a common problem, often when replacing the battery, and the relays aren't very rob...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4631 0 5
Latest Reply: Zorac

EDK
EDK

Smart-UPS VT 30 kVA

Hi, Am having this 3 Critical Alarms Present A battery charger fault exists. The output power is turned off. A system start up configuration fault exists.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
101 0 0

2025-08-25

Solved
Anonymous user
Anonymous user

SMT1500RM2U firmware upgrade failed. Bricked?

I started a firmware upgrade from here and my SMT1500RM2U has a AP9630 installed (sumx v6.4.6). Disabled power output to the outlets, and started the upgrade with ID18. Let it sit for an hour and a hal...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2044 0 6
Latest Reply: variousplaces

channel-two
/html/rank_icons/Crewman.png channel-two

AP9212 MasterSwitch Firmware Repository?

Hi, I am looking for aos303.bin and ms220.bin so that I can re-flash an AP9212 with AP9606 card. None of the links to firmware that I can find work any more. Can anyone point me to a currently working ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
692 1 1
Latest Reply: VincentDuvernet

WyattDog
WyattDog

Windows Surface hub APC BMS Communication alert.

Hi, I have a windows surface hub who's battery does not seem to work. When turning it on it does seem to have an error code, OFF RED OFF OFF OFF, which, according to the documentation is BMS Communicat...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
65 0 0

2025-08-22

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