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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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John_G
John_G

Radius - APDU10452SW PDU sending bad radius key (?)

We have a number of APC PDUs model APDU10452SW (220V/3phase power/42 outlets) that we are trying to setup credentialed access via RADIUS to our Cisco ISE radius servers. We have several other models of...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
221 0 1
Latest Reply: Matt-B

lywwing
lywwing

Option Runtime remaining below threshold doesn't execute command file

Background:2 UPS APC Smart-UPS X 3000 VA Rack Tower with 2 AP9630 UPS Network Management CardConfigure in redundant mode, PCNS 5.2.0 running on Windows Server 2025Change 30 mins on management card, Low...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
58 0 0

2025-10-19

Solved
chefash_apc
/html/rank_icons/Ensign.png chefash_apc

Galaxy 5000 Network card

Does any one know what cable to use for the galaxy 5000 network management card. Its not a regular APC card...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1201 0 3
Latest Reply: shady-abbas

Rômul022
Rômul022

Duplicate Device ID

Gentlemen, good morning. My name is Rômulo Miguel, and I have been working in the building automation field for one year, as well as using Schneider products for the same period, so I’m still a beg...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
148 0 0

2025-10-17

J_A
J_A

WebGUI Access is unavailable after changing time (Smart-UPS SRT 5000)

Hello, Model: Smart-UPS SRT 5000 (SRT5KRMXLI)UPS Firmware: UPS 04.7 (ID1013)NMC2 Firmware: 7.2.2 After i change the time in the Date/Time Mode Settings from the NMC2 WebGUI, the WebGUI is inaccessa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
545 1 3
Latest Reply: APCFox

ApertureSC
ApertureSC

APC SRT2200XLI – Overcharging batteries (80V output, swollen batteries...

Hello everyone, I have a question about my APC Smart-UPS SRT2200XLI. I recently opened it after noticing problems with the battery pack. Here’s the situation: The UPS had been working normally fo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
317 0 1
Latest Reply: Teken

Solved
narutoxboy
/html/rank_icons/Crewman.png narutoxboy

Need firmware file for APC SRT2200XLI

Hello every one, i have two SRT2200XLI and fw is old 05.3, lasted fw is 15.6. I can't update from 05.3 to 15.6, is there a step by step update needed, but i cant find the older version, please help if ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
519 0 4
Latest Reply: narutoxboy

HN2
/html/rank_icons/Crewman.png HN2

APDU 9965 Display Screen on PUD is blank after firmware update to V.2....

Hello All, We have about 15 APDU 9965 Manufacture date 9/2021 and we just installed into our data center. The original firmware is App Module: V1.0.0.28/AOS V.1.3.2.3/Boot V.1.1.0.2 the display screen ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
964 0 2
Latest Reply: RasmusK

Lincoln_Darran
/html/rank_icons/Lieutenant_JG.png Lincoln_Darran

apdu9959eu3 - latest firmware

We have a single apdu9959eu3 PDU. Noticed it's not had any firmware upgrades since we installed it. Went ot do some digging, and can't find it anywhere on the se.com site. Just keeps offering PDU...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
209 0 0

2025-10-15

PatM1
PatM1

2 Units, both give "connect batteries" error even though pack is at 25...

I have 2 units XS 1300 and SMT750C, both take 2 12v batteries in a pack. I have 2 seemingly good batteries, both meter at over 12V, the pack gives 25.5Volts. Both units do not recognize the pack, they ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
270 0 1
Latest Reply: Teken

ricardjs
ricardjs

SMC1000IC - Wrong battery replacement date and no updating

Good morning. We have , among others, the following smart UPS working: SMC1500IC SMT750IC SMC1000IC SMT1500IC All are connected to smartconnect. This month, we bought new battery packs for all of t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
434 0 3
Latest Reply: Teken

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