Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 212
  • PM8000 200
  • ION9000 171
  • PM5000 169
  • Insulation Monitoring 135
  • ION7000 72
  • ION8000 66
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 27
  • HDPM6000 25
  • PM3000 16
  • PM Guidebooks 15
  • PM Downloads 14
  • ION Guidebooks 11
  • iEM2000 9
  • ION Downloads 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
521
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
133
Ramasamy_N
Captain Ramasamy_N Captain
115
Robert_Lee
Admiral Robert_Lee Admiral
96
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
42
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3074 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2616 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2869 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2969 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4786 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6972 3 1
Latest Reply: Charles_Murison

Solved
akassabji
/html/rank_icons/Lieutenant.png akassabji /html/rank_icons/EcoXpertMasterLeaf.png

PM8000 - Writing to Modbus Registers

Hello, I'm trying to write numeric value to Modbus registers on PM8000 (Modbus TCP). Checking PM8000 Modbus map, found that registers from 52301-52379 (40 registers) are for for External Numeric Value ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4866 0 12
Latest Reply: ausfrosty1

Solved
ausfrosty1
/html/rank_icons/Crewman.png ausfrosty1

Viewing internal registers of PM8000 in ION Setup

Hi, I was wondering if it is possible to view the current value(s) in internal registers of a PM8000 through ION Setup. For instance if I have an arithmetic block with two inputs(sources) and one outpu...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1889 0 3
Latest Reply: ausfrosty1

Solved
Ricardo_RM
/html/rank_icons/Lieutenant_JG.png Ricardo_RM

Problems with PME2020 licenses

Hello, a client has problems with his PME licenses in the 2020 version, where even though he has his licenses active in the system, the PME does not recognize them when trying to log in. They tried to ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2594 0 2
Latest Reply: Ricardo_RM

Solved
Tomohiro-Okada
/html/rank_icons/Lieutenant.png Tomohiro-Okada

How does the ION meter keep time when the power is off?

Hi support, Our customer asked me " How does the ION meter keep time when the power is off? " and "Is it possible to replace the battery if the ION meter keeps time using something like coin battery?"i...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1699 0 6
Latest Reply: Charles_Murison

Solved
DanielCH
DanielCH

Record harmonics every 15 min (with datarecorder)

Hello please help me with this:Is it possible to periodically log more than 16 variables with a data logger?I need to record the readings of the 20 harmonics of current I1 every 15 min, but the data re...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1300 0 2
Latest Reply: DanielCH

hassanjamil12
hassanjamil12

How to write on smartX Controller AS-P through modbus interface in Bui...

I am trying to write value on AS-P controller through modbus interface with Modscan. I am able to write on Modbus interface through Modscan but the value is not updating on AS-P controller.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
874 0 0

2023-01-28

Solved
ale.Moreno
ale.Moreno

Security ION 7400 Password

I need to log in with a power user but the password was lost. Can I restore security?     
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3012 0 2
Latest Reply: ale.Moreno

Solved
jorge_afonso_em
/html/rank_icons/Lieutenant.png jorge_afonso_em /html/rank_icons/EcoXpertMasterLeaf.png

ION meters - Support for IEC61850-9-2LE

Hi Community Can someone please inform if the implementation of IEC 61850-9-2LE (Process function) is supported by some ION meter. If yes please inform which type of meter to consider. Thank you very m...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2444 0 4
Latest Reply: Charles_Murison

automation
automation

modbus communication in atv 320

EcoStruxure Power & Grid icon_circle Metering & Power Quality
766 0 1
Latest Reply: MikaelKrantz

Solved
Matt_Curry
/html/rank_icons/Khan_20x20.png Matt_Curry /html/rank_icons/ADMIN-role_red.png

[ION Setup][Guidebook] - Helpful Links for ION Setup, templates, firmw...

Direct link to the latest version of ION Setup: https://www.schneider-electric.com/en/download/document/ION_Setup_Latest_Release/
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5062 12 9
Latest Reply: Bill_Mulkey

Solved
DanielForslow
DanielForslow /html/rank_icons/SE-Employee.png

PCSn current sensor inoperable

Hi, Reaching out regarding an error message and filter malfunction for a PCSn060Y4CH00. I have upgraded firmware to AccuSine PCSn Active Harmonic Filter Firmware Upgrade v002.002.004 (CB.v2.3.0). See ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1509 0 1
Latest Reply: Arunprasad

  • « Previous
    • 1
    • …
    • 65
    • 66
    • 67
    • …
    • 221
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore