Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 238
  • Power Quality 231
  • PM8000 229
  • ION9000 202
  • PM5000 201
  • Insulation Monitoring 136
  • ION7000 88
  • ION8000 75
  • PowerTag Energy 58
  • HDPM6000 43
  • PM Announcements 41
  • Did you know 40
  • iEM3000 30
  • PM3000 18
  • PM Guidebooks 17
  • PM Downloads 15
  • iEM2000 12
  • ION Guidebooks 12
  • ION Downloads 9
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Charles_Murison Champion
571
Mehran_Mehrnia
Mehran_Mehrnia Champion
202
Ramasamy_N
Ramasamy_N Champion
115
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
56
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
47
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
45
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5087 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4359 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4961 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6747 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8838 3 1
Latest Reply: Charles_Murison

Solved
Raciunas
Raciunas Explorer

PM5560 | PM8240 | Force Digital Outputs On or Off via meter's display

Hi everyone! One of our customers wants to configure a digital output on an energy meter in a way that he can operate this output through the front display itself, besides de usual Modbus command. ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1100 0 2
Latest Reply: Raciunas

Solved
DPMalagar
DPMalagar

EasyLogic APF Active Power Filter Modbus Register

Hi, Where i can download the modbus mapping registers of this unit? Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1216 0 2
Latest Reply: DPMalagar

Solved
Miyai
Miyai

【ION9000】How to display an alarm when a transient detect.

Hello, When a transient occurs, the history is only displayed on the event screen. Is there a way to get this information to appear on the Historical Alarms screen? We have received feedback from c...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2366 0 9
Latest Reply: Mehran_Mehrnia

Solved
raulcortes
raulcortes

ION7400 simulator

Hi guys, There is something like a ION7400 simulator? I found a download link in the Schneider website, but it download a placeholder.txt file. ION7400 Simulator V001.003.001 | Schneider Electric
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1453 0 1
Latest Reply: Mehran_Mehrnia

Solved
AndrewLOH
AndrewLOH Contributor

PM8240 Digital Input

Hi ,Can anyone advise if the Digital Input on the PM8240 , S1,S2 and S3 ON/OFF State can be read via Modbus Register ?I have read through the register list, Under S1,S2 and S3 State, the register is NA...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8964 0 23
Latest Reply: Charles_Murison

Solved
Hitesh14
Hitesh14 Explorer

EM6400NG Meter for 0.2S Class

As per the latest catalog, there is a note for 0.2s class accuracy support for 3PH,4W configuration.Wanted to check if the same ordering code of 0.2 can be used for the same.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1209 0 4
Latest Reply: akash_das

Solved
Gladwin
Gladwin Contributor

DLMS certification for ION9000/7400

Good day , Can you please advise where I can get DLMS certification, i.e., IEC 62056 compliance, for ION9000 ION7400 On the official DLMS site it is only the ION8800 which i...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
790 0 1
Latest Reply: Mehran_Mehrnia

Solved
Miyai
Miyai

【ION9000】Measurement items for BACnet protocol

Hello, I am trying BACnet protocol on ION9000 and have some questions. 1) When I connected with Bacnet, 65 items such as current and power were displayed. Is it possible to change these measurement...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1102 0 3
Latest Reply: Charles_Murison

Solved
YunusArat
YunusArat

read PM8000 at pos

Hi Can I read PM8000 at power operation studio with ready drivers? Where its driver?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1483 0 4
Latest Reply: Romain_Polette

Solved
Gladwin
Gladwin Contributor

VL12

Good day, Hope you are well. Is it possible use the input on a VL12 can be set to switch off the system when the site is running on a generator. I have check on the user guide. I saw these below, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
862 0 1
Latest Reply: caimin_pan

Solved
Mariana17
Mariana17

Modbus Map ION 7400

Hello! What is the difference of the records of these variables in different parts of the Modbus list of the ION 7400 meter, for example the Active and Reactive Energy, delivered and received in the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1958 0 4
Latest Reply: Mariana17

  • « Previous
    • 1
    • …
    • 30
    • 31
    • 32
    • …
    • 235
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore