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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2530 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2385 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2754 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2803 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4548 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6823 3 1
Latest Reply: Charles_Murison

Solved
Gladwin
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RVC

Good day Team, Kindly assist on this , How can I active these two loggers for RVC on other meters ? We tried these instructions as per manual still didn’t get it right . https://product-help.schneide...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
736 0 2
Latest Reply: Charles_Murison

Solved
mjr5097
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PM8000 Failed Firmware Update

Hello,I was updating the firmware on a PM8000 device and got a message saying "meter communication issue". ION Setup then crashed. The display now fails to connect to the meter and I can't reach the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1056 0 3
Latest Reply: mjr5097

Solved
Azo
Azo

Floating point of em6400++ integration into workstation

what Is the procedure to add mod bus register which are float values into my workstation
EcoStruxure Power & Grid icon_circle Metering & Power Quality
761 0 1
Latest Reply: Charles_Murison

Solved
javier.donayre
javier.donayre

Unclear commercial reference number for M8650 Power meter

Hi Community,I'm about to buy a new power meter M8650, and I've just receive a quotation wit this Order Number: M8650-A0-C0-H6-E1-B-0-A-A633 However, at the datasheet "PowerLogic™ ION8650 series Techni...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
893 0 1
Latest Reply: Charles_Murison

Solved
Ehsan8888
Ehsan8888

ION 7650 hardware locked

What I couldn't perform any change on the ION 7650 modules at the ION designer and after save and send that change to device a have below errorsCould not detect moduleAttempt to access hardware locked ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
921 0 1
Latest Reply: Charles_Murison

Solved
sesa427078_brid
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PM5340 Modbus TCP/IP device address

HI Team, Can i change the Modbus TCP/IP device address for PM5340? is the BACNET device address can be use for modbus device addreess if BACNET is disabled? BR, SESA427078
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3838 0 5
Latest Reply: sesa29811

Solved
jonathanzamban
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Sharing CTs - ION 7650

We have an LV board installation with an ION7650 at the main incomer.This meter has a set of tropicalized for busbar 3000:5 A (accuracy class: Class 1 at 30VA). We are aiming to install an Active Harmo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
852 0 1
Latest Reply: Charles_Murison

Solved
huy_nguyen1706
huy_nguyen1706

How to program the over/under voltage to digital output of PowerLogic ...

I setting over/under voltage to digital output of PowerLogic PM5300 series meter (EX. PM5350), but signal pickup is good but signal dropout not operation, so I do not control output of meter.Thanks!
EcoStruxure Power & Grid icon_circle Metering & Power Quality
511 0 1
Latest Reply: Jesus_Diaz

Solved
engrmae24
engrmae24

ION 6200 high current reading

The system is 3 phase with a line Voltage of 34.5 kV and the power meter line 1,2 & 3 current readings are 18A, 18A and 17A respectively but the active power is only 281 kW. How is that possible? C...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
807 0 1
Latest Reply: Charles_Murison

Solved
ddm
ddm

Combined alarm remote indicator from Schneider PM5110

Dear All,I apologize if I post this question in the wrong place.I have a monitor PM5110. I would like to install a simple combined alarm indicator lamp remotely, which would be triggered if one of pres...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
739 0 2
Latest Reply: Jesus_Diaz

Solved
JoseCarlosUP
JoseCarlosUP

Unusual Voltage Measurements with ION9000

Hello, We are currently facing an unusual situation with our ION9000 meter. The equipment is being used for voltage measurement in the 11.8kV (3-phase delta) PCC using a PT-CT set as per the diagram in...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1564 0 1
Latest Reply: Charles_Murison

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