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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3745 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2902 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3019 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3192 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5005 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7159 3 1
Latest Reply: Charles_Murison

Solved
user4567
user4567

PM5500 Issue

I have a PM5560 meter, and when I power it on, it only shows the Schneider logo without displaying any other parameters. The screen remains unchanged, and while the LED light at the bottom is on, it's ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1201 0 3
Latest Reply: Jesus_Diaz

Informational
Swapnil
Ensign Swapnil Ensign

How to connect EASY logic APF, EPO wiring in single-wall mount unit an...

Hello everyone, I trust you're all familiar with Schneider's active harmonic filter series, Easy Logic APF. This post aims to provide insights into the Easy Logic APF (Active Harmonic Filter) EPO wirin...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
498 2 0

2024-10-18

Solved
Miyai
Lieutenant Miyai

【PM5500】How to change the number of digits in measured values.

Hello, Is it possible to change the number of decimal places in measured values such as power in the PM5500? With PM8000, the following changes could be made.I am looking for if this same setting c...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
628 0 1
Latest Reply: Jesus_Diaz

Solved
BZsala
Ensign BZsala

PM5320 Total Power Factor displayed wrong

We have a PM5320 and the total power factor is displayed incorrectly. Please help what to do.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1957 0 8
Latest Reply: BZsala

Solved
JayangaDivya
Lieutenant JG JayangaDivya Lieutenant JG

Power Meters selection

what are available basic energy meters for following category? 3 Phase Direct type Dual source direct type Door mounted type (LED) Door mounted type (LCD) ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
882 0 1
Latest Reply: Charles_Murison

Solved
APCuser07
APCuser07

AP7801B Older Firmware

Hello. The existing firmware available on the software section of the AP7801B PDU contains corrupted files or firmware that is not compatible with the PDU. During an update process the files fail to up...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
737 0 1
Latest Reply: Mehran_Mehrnia

Solved
MikeChan
MikeChan

My Values for Voltage, Current, and Power Factor are correct, but Powe...

Hi Everyone, I would like to understand the solution for a low power reading issue. My calculations indicate approximately 1.8 MW, but the meter is showing around 0.633 MW, resulting in low energy re...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1056 0 2
Latest Reply: Charles_Murison

Solved
Akash
Lieutenant | EcoXpert Master Akash Lieutenant | EcoXpert Master

ION 7300 - No Screens Programmed

Hi all, We have this ION 7300 meter at one of customer sites. We are trying to integrate this into the building automation via modbus but the meter screen has a message "No Screens Programmed" and m...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
617 0 1
Latest Reply: Mehran_Mehrnia

Solved
RichLan
Lieutenant | EcoXpert Master RichLan Lieutenant | EcoXpert Master

PM8000 CBEMA/ITIC Setup

Hi, Would somebody be so kind as to confirm what the requirements are required in the configuration of a PM8000 to enable CBEMA/ITIC monitoring using the in built web pages, i know was minimum we nee...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1582 0 3
Latest Reply: Mehran_Mehrnia

Solved
JhimmyJMQT1
Crewman JhimmyJMQT1

ION7400 consider until Harmonic 63th

Dear Experts, I hope you are doing well. I am writing to you today to seek your expertise regarding a query raised by a client concerning the ION 7400 power meter and its ability to accurately measure ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2565 0 7
Latest Reply: DanL

Solved
Rjhar60
Rjhar60

E5600 meter incorrect kw readings

I have 3 phase 4 wire 5600 meter on a 208 volt building service and have been getting low kw readings. The configuration is correct. The CT's and associated equipment all checks out. Any ideas??
EcoStruxure Power & Grid icon_circle Metering & Power Quality
847 0 2
Latest Reply: Rjhar60

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