Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
Solved
Go to Solution
Link copied. Please paste this link to share this article on your social media post.
Hi all,
We have this ION 7300 meter at one of customer sites. We are trying to integrate this into the building automation via modbus but the meter screen has a message "No Screens Programmed" and meter readings are coming out null on the modbus.
Anyone has a fix for this?
Thanks.
Accepted Solutions
Link copied. Please paste this link to share this article on your social media post.
Hi @Akash
Please note that ION7300 series meters are obsolete and are no longer supported.
Since both Display and Modbus are not functioning, I am wondering if meter's Template has been changed/manipulated. If you check meter in Advanced mode of ION Setup(hold control key and select the meter), by default meter has 1-8 Display Modules and 1-4 Modbus Slave Modules linked to different parameters:
If Modules do not exist or their links have been changed incorrectly, I would recommend uploading the default Template again to the meter to see if meter displays the default parameters and responds to Modbus polls of default Modbus registers.
Best Regards,
-Mehran
L3 Expert Advanced metering
Link copied. Please paste this link to share this article on your social media post.
Hi @Akash
Please note that ION7300 series meters are obsolete and are no longer supported.
Since both Display and Modbus are not functioning, I am wondering if meter's Template has been changed/manipulated. If you check meter in Advanced mode of ION Setup(hold control key and select the meter), by default meter has 1-8 Display Modules and 1-4 Modbus Slave Modules linked to different parameters:
If Modules do not exist or their links have been changed incorrectly, I would recommend uploading the default Template again to the meter to see if meter displays the default parameters and responds to Modbus polls of default Modbus registers.
Best Regards,
-Mehran
L3 Expert Advanced metering
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.