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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3744 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2901 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3019 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3192 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5005 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7159 3 1
Latest Reply: Charles_Murison

Solved
albertoNECS
Crewman albertoNECS

iEM3165 reset partial energy via Bacnet Analog Value

Hi to all! I have problem with Partial energy reset on a iEM3165 meter. From the manual i read that is simply necessary write 2020 on the AnalogValue command. I did, but the energy is not resetting. As...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
973 0 2
Latest Reply: albertoNECS

Solved
Nicholas_Brown
Lieutenant JG Nicholas_Brown Lieutenant JG

ION9000T HSTC Settings warning in ION Setup when using PTs

I am under the impression that when setting up the HSTC Magnitude Threshold settings in the ION9000T that we are to only consider the voltage at the meter terminals. I have an engineer setting up an I...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1331 0 3
Latest Reply: Nicholas_Brown

Solved
ycatellier
ycatellier

Read EnergyDemandLog with modbus on Ions 7330

How can i read the EnergyDemandLog with modbus on Ion 7330
EcoStruxure Power & Grid icon_circle Metering & Power Quality
741 0 2
Latest Reply: Mehran_Mehrnia

Solved
MICNC
Crewman MICNC Crewman

Modbus Export Module write from PM8000 to EVC filter

I need to write a value from a PM8000 to a EVC filter, currently I can read values from the filter and I'm trying to use the Modbus Export Module to write a value but haven't been able to do so. Any ti...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1366 0 3
Latest Reply: MICNC

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2901 5 5
Latest Reply: Romain_Polette

Solved
TalesPierre
TalesPierre

PM5340 integrate with Rockwell Controllogix

Good morning, I have many PM5340 devices on my site and I receive a challange to make consumption data available for my PIMS server. Normally I use a Controllogix PLC to make this function, but I d...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1244 0 2
Latest Reply: Mehran_Mehrnia

Solved
Gladwin
Lieutenant JG Gladwin Lieutenant JG

RVC

Good day Team, Kindly assist on this , How can I active these two loggers for RVC on other meters ? We tried these instructions as per manual still didn’t get it right . https://product-help.schneide...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
861 0 2
Latest Reply: Charles_Murison

Solved
mjr5097
Crewman mjr5097

PM8000 Failed Firmware Update

Hello,I was updating the firmware on a PM8000 device and got a message saying "meter communication issue". ION Setup then crashed. The display now fails to connect to the meter and I can't reach the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1197 0 3
Latest Reply: mjr5097

Solved
Azo
Azo

Floating point of em6400++ integration into workstation

what Is the procedure to add mod bus register which are float values into my workstation
EcoStruxure Power & Grid icon_circle Metering & Power Quality
897 0 1
Latest Reply: Charles_Murison

Solved
javier.donayre
javier.donayre

Unclear commercial reference number for M8650 Power meter

Hi Community,I'm about to buy a new power meter M8650, and I've just receive a quotation wit this Order Number: M8650-A0-C0-H6-E1-B-0-A-A633 However, at the datasheet "PowerLogic™ ION8650 series Techni...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1025 0 1
Latest Reply: Charles_Murison

Solved
Ehsan8888
Ehsan8888

ION 7650 hardware locked

What I couldn't perform any change on the ION 7650 modules at the ION designer and after save and send that change to device a have below errorsCould not detect moduleAttempt to access hardware locked ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1007 0 1
Latest Reply: Charles_Murison

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