Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
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You have not specified the type of "other meters" since RVC(Rapid Voltage Change) feature is not available on all ION meters which is dependent on feature set(Essential, Standard and Advanced). For example, PM8000 and ION7400 with Essential feature set does not support RVC.
Pleas not that, if the RVC feature exists and is enabled, but still does not log values, chances are during an RVC event, if the RMS voltage exceeds either the Swell Lim or Sag Lim registers, the RVC event is discarded and the event becomes a sag or swell.