Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 226
  • Power Quality 216
  • PM8000 202
  • ION9000 175
  • PM5000 175
  • Insulation Monitoring 135
  • ION7000 74
  • ION8000 67
  • PowerTag Energy 54
  • PM Announcements 40
  • Did you know 40
  • iEM3000 29
  • HDPM6000 27
  • PM Guidebooks 16
  • PM3000 16
  • PM Downloads 14
  • ION Guidebooks 11
  • iEM2000 9
  • ION Downloads 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
526
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
138
Ramasamy_N
Captain Ramasamy_N Captain
115
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
43
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3819 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2931 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3036 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3219 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5027 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7177 3 1
Latest Reply: Charles_Murison

Solved
Sven_Ortmann
Sven_Ortmann Schneider Alumni (Retired)

PM850 waveform association with an alarm

Hi,how is it possible to associate a waveform with an alarm at an PM 850?i read about it but i did not fint settings in ION SetupHere i have some events with waveform but no alarmson the device i can s...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1041 0 2
Latest Reply: Hal_Etheridge

Solved
Anonymous user
Anonymous user

How to get PM870 waveform w/o PME software?

Is the waveform accessible through PM8ECC embedded web server?Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2243 1 7
Latest Reply: Hal_Etheridge

Anonymous user
Anonymous user

Is there any ION Meter TVDA for GENSET application?

Any experience with GENSET application is highly appreciated!!!
EcoStruxure Power & Grid icon_circle Metering & Power Quality
678 1 0

2014-10-16

Solved
sesa10844_bridg
Lt. Commander sesa10844_bridg Lt. Commander

PM5300 vs 5560 - 3-wire RS485 wiring differences?

In reviewing the installation guides for the PM5000 line of meters, there's a slight difference in the wiring the PM5560 and PM5300 to downstream 2-wire devices. The PM5560 shows that you should wire ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4377 1 13
Latest Reply: dborle

Daniel_Brandao
Lt. Commander Daniel_Brandao Lt. Commander

PM5000 QR codes - unlocking meter insights

If you are curious about this exciting new feature we are bringing to PM5000 in October, please take a look at the attached presentation.Please let us know if you have questions, ideas or suggestions!
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3403 5 10
Latest Reply: sesa10844_bridg

Parlindungan_Sitorus
Lieutenant JG Parlindungan_Sitorus Lieutenant JG

Ask: How step by step to do accuration verification on ION8650 meter u...

Hi all, need some help to solve this case. Our Customer have ION8650 meter and they want to do accuration verification on wh/pulse. They have Zera meter as Reference Meter. The Question is, how step ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1528 0 2
Latest Reply: Parlindungan_Sitorus

Anonymous user
Anonymous user

What applications are out there for a meter with two sets of 3-phase i...

I am looking for help with definig applications for a meter with two sets of 3-pahse measurement inputs, i.e. a meter that can simultaneously monitor two 3-phase metering points. Asset monitoring, such...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
601 0 0

2014-10-09

Anonymous user
Anonymous user

Is it possible to alter PF sign with ION module in ION7300?

It seems that only IEEE PF sign is supported in ION7300 while my customer would like to have IEC type.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
764 0 1
Latest Reply: VictorMarincus

Philippe_Morel
Commander Philippe_Morel Commander

EGX300 4.370 & PM5341 v01.20 problem

Hi,I can't add the PM5341 to the EGX300.The PM5341 has only an Ethernet port for communication. (IP 10.10.10.206)My StruxureWare Power Monitor 7.2.2, ION Setup and PMC Modbus do work with the PM5341.Fo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2275 0 9
Latest Reply: JeroenDeville

sesa126789
sesa126789 Schneider Alumni (Retired)

ION7650 Modbus Master occurs bad communication when slave device power...

The ION7650 meter is reading a PM820 by Modbus Master via Modbus TCP/IP.case#1, Disconnected the ethernet cable of PM820 and plug it back, the ION7650 takes 30 seconds to retrieve the data of PM820case...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
714 0 0

2014-10-02

Solved
JamesAZZO
Sisko | EcoXpert Master JamesAZZO Sisko | EcoXpert Master

ION Protocol / EtherGate - Third Party Gateway Hardware?

As you can see from this thread () - there are still those of us who have situations where we are using a number of ION protocol meters (timely with the PM8000 release next year) like the ION 7330/7350...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3048 0 6
Latest Reply: arjanbijker

  • « Previous
    • 1
    • …
    • 206
    • 207
    • 208
    • …
    • 223
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore