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A customer of ours has asked about possible causes for this current waveform. Any ideas? Are there more questions we should be asking, or other supporting data to look for? Ethyn Feldman
In reviewing the installation guides for the PM5000 line of meters, there's a slight difference in the wiring the PM5560 and PM5300 to downstream 2-wire devices. The PM5560 shows that you should wire the shield connection on the 2-wire devices to the…View more
A customer wants to set up a data log viewer for an ION8600A meter to view only Sag events. I tried editing the SQL query to add something similar to "where MagnitudePhase1 < 100' to each sub-query, but that didn't give the intended results. How can …View more
Is there a simple matrix which shows what features are included the base edition of PME4HC, and what features are optional? There's a version that I found for the DC edition, shown below. It would be great to see something similar for the HC edition.
In the ION8600 meter, is it possible to add a delay in the Sag/Swell Module? A customer wants to trigger a sag/swell alarm only if the voltage falls below 80% of nominal for 80ms or more. As I understand it, the Sag/Swell module does not allow for an…View more
Does the ION6200 (Modbus) driver provide PC logging by default in PME4DC 7.2? We're finding that for a new installation that there was no logging for these devices. Is this by deisgn, an error on our part, or an oversight in development?, and are inv…View more
Not sure if the 'commercial' segment is the correct one to file this under, but here's the project profile for this one anyway.This project, for the new Levi's Stadium (home of the NFL's San Francisco 49er's) in Santa Clara, CA, was sold by and , wit…View more
Here's the project profile for the recent PME4DC project that we did for Nvidia in Santa Clara, CA, along with some screencaps of the system. This project was sold and executed by , , , , and .
We have some sales people champing at the bit for us to deploy PME SP1, largely for the improved reporting performance. SP1 has been released for base PME, but not for the segment editions. Is there an ETA for SP1 for the DC and HC editions?
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