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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

Start a Topic
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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
978 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5067 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4344 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4936 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6721 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8813 3 1
Latest Reply: Charles_Murison

Solved
Sven_Ortmann
Sven_Ortmann Leader

OneShot Timer Module Standard Settings ION7650

Hi,i am searching for the oneshot timer module standard settings of ion 7650.in the ION Device Template Reference is only periodic Timer Modules available.thank you
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1321 0 3
Latest Reply: VictorMarincus

Solved
dborle
dborle Leader

PM5000 description of Modbus commands

Hi guys,Does someone have a description on how to send commands over Modbus to the PM5000 (e.g. for giving a reset command over Modbus to the PM5000)?ThanksDaniel
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1725 0 2
Latest Reply: Adrian_Dicea

sesa70148
sesa70148 Leader

PM5500 firmware v2.0.1 documentation

The technical documentation for the PM5500 has been updated for the v2.0.1 firmware, and is now available on www.schneider-electric.com.What's new in PM5500 firmware version 2.0.1: http://www.schneider...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
726 2 0

2015-04-01

Andy_Hubert
Andy_Hubert Contributor

When did the 3720 become obsolete

I have a customer here in the UK with a number of 3720's installed, one of which will not synch it's timeclock.I was wondering when these became obsolete?ThanksAndy
EcoStruxure Power & Grid icon_circle Metering & Power Quality
757 0 0

2015-03-31

Daniel_Brandao
Daniel_Brandao Mentor

PM5000 + Meter Insights promotional video

PM5000 + Meter Insights promotional videoYouTube Link:Meter Insights Web Service for PowerLogic Meters - YouTubeSE TV Link:Schneider Electric TVSource file attached
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1217 1 0

2015-03-30

Anonymous user
Anonymous user

PM5500 Ethernet gatway functionality FW v2.0.1 or later

Check out this quick Video Link : 2202that explains the process to upgrade your PM5500 meters firmware and how to configure the new Ethernet gateway funcationality available on the PM5500 firmware ver...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
657 0 0

2015-03-27

Solved
mnzadeh
mnzadeh Leader

To Create Modbus Map in ION7650

Hello,Our client is asking to create a specific Modbus Map with their required Modbus addresses in a way that their RTU reads their Required Registers from ION7650 through it's RS485. I found Modbus Ex...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2588 0 7
Latest Reply: mnzadeh

Solved
sesa233557
sesa233557 Leader

PM5560 website printscreen good quality

Hello,I am looking for good quality pictures of PM5560 website I can use in publication.Has anyone got PM5560 with webserver and can share some good quality screenshots?I'll be very grateful for help.B...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1634 0 3
Latest Reply: sesa70148

Solved
sesa70550_bridg
sesa70550_bridg Leader

Does Schneider Electric recommend a particular RS485 cable 3 wire for ...

I have a customer asking if the attached cable would suffice given that it is an 3 wire DMX cable.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1832 0 2
Latest Reply: Anonymous user

Anonymous user
Anonymous user

PM5500 Remote Display and Ethernet Gateway

Follow the link to see a technical overview of the new remote display and Ethernet gateway funcationality avialable on the PM5500 being release Q2 2015.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
924 1 0

2015-03-24

sesa103345
sesa103345 Leader

Argus 360 MTN630960, at 9 mt height, could it work OK??...

I need to install an Argus 360 in a warehouse at 9 mt height but dont know if it will work OK for detecting walking persons an fork liftswhich is the maxium height it could be installed???... is there ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
627 0 0

2015-03-24

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