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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5087 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4359 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4961 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6747 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8838 3 1
Latest Reply: Charles_Murison

Anonymous user
Anonymous user

Power quality measurement data growth calculation of PM8000

Hi I want to know how long PM8000, the expected successor of ION7550/7650 can store following measurement1st - 63th harmonic V,I sag & swellwaveform ( triggered by event, not periodically)If it ca...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1408 0 3
Latest Reply: Anonymous user

sesa237181
sesa237181 Leader

Aktuelle Ausschreibungstexte

Hier ein Link auf www.ausschreiben.de um die aktuellen Ausschreibungstexte einzusehen.http://www.ausschreiben.de/katalog/schneiderelectric/position/1
EcoStruxure Power & Grid icon_circle Metering & Power Quality
924 0 0

2015-05-20

Solved
Andy_Hubert
Andy_Hubert Contributor

PM5351 on a 3 wire system

Hi,I have had a question from a colleague regarding a PM5351 that has some strange values showing on his meter.The meter has only 2 VT connections, as belowWhen he views the voltages he gets a sensible...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1297 0 1
Latest Reply: juaotor

sesa63638
sesa63638 Explorer

PM5500 HTTP export

Hello, I try to find more information on how we could demonstrate the export log file on PM5500. Is anyone familiar with the export of information to HTTP server? We always worked with FTP server in th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2302 2 5
Latest Reply: Randi_Dolan

engineer_langfo
engineer_langfo

QR Code Reader / Scanner

I am having problems scanning the QR Code in the PM5560.I am running: Android V5.1Phone: Nexus 5. I have tried a few different QR Reader apps with no success. Does anyone have suggestions on a QR Co...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6473 0 9
Latest Reply: Daniel_Brandao

Zelislav
Zelislav Explorer

ION Setup configure PM5561 Power Demand on Data Log

Hi all My interest is Power Dmd Peak. This data has on web server PM5561, but I need this information in Data Log. It is possible to have it? Thank you
EcoStruxure Power & Grid icon_circle Metering & Power Quality
745 0 0

2015-05-07

Solved
Madleen_Laclef
Madleen_Laclef Mentor

Vigilohm with DC Supply ?

This question came from Herbert Gohl. XM200 and XM300 are to be replaced with IM400 device. The device IM400 can be supplied with AC or DC. Will there also be a solution for the XD301 and XD312 for D...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1576 1 1
Latest Reply: sesa22904

Solved
ToniG
ToniG Troubleshooter

How to recover ION7650 password remotely?

Hi @ll,I have a customer that "somebody" changed the password in two ION 7650 devices and now it is not possible to access/configure. Do you know any way to recover/change the password wihtout removing...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3107 0 5
Latest Reply: Yut

dborle
dborle Leader

PM5500 FW v2.0.1 datalog

Hi guys,I've just installed the new firmware on our PM5500. There has been made a lot of progress opposite the older version - congratulations!But there is one point I can't understand: in the datalogs...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1370 1 2
Latest Reply: Daniel_Brandao

sesa272464
sesa272464 Leader

CMs and PMs firmware old and new

is there a central location for all old and new firmwares for meters? I know powerlogic.com has some but doesn't have all the old ones
EcoStruxure Power & Grid icon_circle Metering & Power Quality
854 0 0

2015-05-05

EvonneYin
EvonneYin Explorer

iEM3255 Resolution change

Hi All,Is there a way to change the kwh resolution on the iEM3255 from 1 decimal to 2 decimals via front display?Is there a possibility to write to the meter to produce that?Appreciate your assistance....
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1052 0 1
Latest Reply: sesa21218

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