Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 216
  • PM8000 202
  • ION9000 173
  • PM5000 173
  • Insulation Monitoring 135
  • ION7000 74
  • ION8000 67
  • PowerTag Energy 54
  • PM Announcements 40
  • Did you know 40
  • iEM3000 29
  • HDPM6000 27
  • PM Guidebooks 16
  • PM3000 16
  • PM Downloads 14
  • ION Guidebooks 11
  • iEM2000 9
  • ION Downloads 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
525
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
138
Ramasamy_N
Captain Ramasamy_N Captain
115
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
43
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3772 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2909 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3025 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3198 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5007 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7162 3 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

How to read INT64 data type of PM5350 into 3rd party system?

Hi, AllI have a simple question.Energy data type of pm5350 are 64bit. Does it have a formula how to read for 64 bit data type?For example, PM870 has a formula how to read it.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6640 0 6
Latest Reply: Kamal

Solved
jdballesteros
jdballesteros Schneider Alumni (Retired)

PM 1200 Third party MODBUS SERVER INTEGRATION

Hello experts,Just want to ask assistance regarding the integration of our PM1200 to a third party Modbus Server (SIEMENS BMS).The metering in this project is a combination of PM800 series and PM1200.W...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2763 0 3
Latest Reply: ganesh_azzo_com

Solved
dborle
dborle Schneider Alumni (Retired)

PM850/PM870 WFC

Hi there, I'm curios to know, if there is a way to display the waveform captures from PM850/PM870 devices with ION-Setup or if it is only used to configure them? Will I have to use PMCU for do this, as...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1423 0 3
Latest Reply: Robert_Lee

sesa105048_brid
sesa105048_brid Schneider Alumni (Retired)

Power Quality meters

Do we have a future plain to implement sampled value(with 61850-9.2 process bus) measuring inputs to some of revenue ION meters like ION 8800, ION7650, ION8650?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1338 1 2
Latest Reply: Yut

Solved
sesa294402
sesa294402 Schneider Alumni (Retired)

Can't link object to power meter in vista

Hi all,I'm having a project about PME. Once I link kWh of power meters in Vista, all is OK except 01 meter. This cell is filled out by red color (this color is also the text color of data). Although I ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1090 0 2
Latest Reply: VictorMarincus

Anonymous user
Anonymous user

PM 820 Harmonics

Good afternoon all. Upon looking at some values from one of our Portable PM820's that just came back from a client's site, I noticed some erroneous current THD readings. I'm aware that anything bel...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1351 0 2
Latest Reply: sesa44646

sesa294402
sesa294402 Schneider Alumni (Retired)

Reading values of PM710 are not normal

Hi all,We are having a project that install a PME system for customer. Unfortunately, some power meters PM710 have abnormal values: the power factor is negative, and reactive power has both positive an...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1275 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Meter Bios

A customer is asking to provide information on the BIOS for meters - just a description of what BIOS is used. Specifically, he is using ION 7650, 7330, 7350s... We've been asked a similar question by ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
946 0 1
Latest Reply: jimbradley

Solved
sesa126789
sesa126789 Schneider Alumni (Retired)

PM820 health status code : 00020001

Customer has reported a error code : 00020001 where show on the manu daignostics>maintenance of a PM820What is the meaning of the error code?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
959 0 1
Latest Reply: Anonymous user

ganesh_azzo_com
Lieutenant | EcoXpert Master ganesh_azzo_com Lieutenant | EcoXpert Master

EM4800 Firmware

Hi All,This to bring in your notice that EM4800 1.31 and below versions doesn't support all the function as well as inconsistent in data logging with PME 7.2.1 EM4800 1.46V onwards supports with PME 7...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3522 0 14
Latest Reply: Anonymous user

sesa212410_brid
sesa212410_brid Cadet

Egx300 SMTP with SSL support!

Hi dear Experts,Sending reports via email from egx300 over a public provider is very common in Germany and an important issue/ function.The customers use public providers, because they don't have own ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
717 0 0

2014-12-18

  • « Previous
    • 1
    • …
    • 201
    • 202
    • 203
    • …
    • 223
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore