Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 210
  • PM8000 199
  • ION9000 170
  • PM5000 168
  • Insulation Monitoring 135
  • ION7000 72
  • ION8000 66
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 26
  • HDPM6000 24
  • PM3000 16
  • PM Guidebooks 15
  • PM Downloads 14
  • ION Guidebooks 11
  • ION Downloads 8
  • iEM2000 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
520
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
129
Ramasamy_N
Captain Ramasamy_N Captain
115
Robert_Lee
Admiral Robert_Lee Admiral
96
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
42
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2460 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2360 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2739 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2779 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4521 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6805 3 1
Latest Reply: Charles_Murison

Solved
Arneil_Dalope
/html/rank_icons/LtCommander.png Arneil_Dalope /html/rank_icons/EcoXpertMasterLeaf.png

Where can we find ION8800 Firmware V351E What's New document?

Hi,Just want to know where we can see the what's new document for the latest firmware of ION8800 V351E. Google failed to help this time. Thanks,Arneil
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1448 0 7
Latest Reply: Sanjeet_Sahota

Ken_Hsu
/html/rank_icons/Commander.png Ken_Hsu /html/rank_icons/SE-Employee.png

PME 8.1 Sag/swell page error_PM8000

Hi Community,I have a customer that has installed PME8.1 SQL server 2012 standard ed. on an industrial computer. When they try to view sag/swell page for a PM8000 device, the sag/swell page doesn't sho...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
853 0 1
Latest Reply: Tom_Stevenson

Solved
AndrewLOH
/html/rank_icons/Ensign.png AndrewLOH /html/rank_icons/SE-Employee.png

PM8240 Auto reboot

Hi All,I would like to check if anyone have came across PM8240 auto reboot approx ever 2 minutes when network cable is plug into the meter with the other end to the network switch.Currently I have inst...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2640 0 9
Latest Reply: Theren

ashley_accqrit_
/html/rank_icons/Ensign.png ashley_accqrit_

Hi guys,

Where is it the easiest place to see the latest firmware for the meters?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
975 0 1
Latest Reply: BasemE

Solved
EmanuelLaudonio
/html/rank_icons/Ensign.png EmanuelLaudonio /html/rank_icons/SE-Employee.png

Is there any Picture where is located the hardware lock of PM5561 mete...

Is there any Picture where is located the hardware lock of PM5561 meter and is there any procedure to unlock a meter wich was locked by MID ?Thanks to all!
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1252 0 1
Latest Reply: BasemE

Solved
Caglar_Abatay
/html/rank_icons/LtCommander.png Caglar_Abatay /html/rank_icons/SE-Employee.png

ION7650 Modbus Register Map

Hello,I want to read current harmonic registers from I1 1st harmonic until I1 40th harmonic via Modbus TCPIP. Is there modbus register list of ION7650 ? Thanks.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1937 0 4
Latest Reply: Caglar_Abatay

ashley_accqrit_
/html/rank_icons/Ensign.png ashley_accqrit_

PM5000 series log files

Hi,From the PM5310 up they have Log files on-board but I can"t access these readings.How does one access the on-board data of the PM5000 series?I know ION Setup could access this type of file but it is...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1942 0 9
Latest Reply: Tom_Stevenson

Anonymous user
Anonymous user

ION7400 series firmware v1.3.1 what's new

What's new in ION7400 series firmware v1.3.1 is available on the Schneider website:http://www.schneider-electric.com/ww/en/download/document/7EN12-0303Firmware version v1.3.1 for the PowerLogic™ ION740...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
938 1 0

2016-08-11

Anonymous user
Anonymous user

[PQ][Webinar] Harmonics and Power Quality issues Causes, effects and s...

Do you want to know more about Harmonics and Power Quality issues? Congrats UK Schneider team for this excellent initiative! Best Regards,
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1120 2 0

2016-08-11

Solved
sesa360183_brid
sesa360183_brid /html/rank_icons/Retired-User.png

IEC 61850 in 10 MB ION 7650

Hi,According to the datasheet of ION7650, only 5MB ION7650 meters can contain the IEC61850 protocol. However, according to the "IEC61850 and IONTechnology" document, "for meters with firmware earlier t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1428 0 2
Latest Reply: sesa360183_brid

Anonymous user
Anonymous user

ION8650C SwitchBoard With BreakOut Cable Lenght

Hi¡What length does "BreakOut Cable" (Aux Power, molex, IRIG-B, etc) for "ION8650 SwitchBoard With BreakOut Cable" is?ThanksGuerra
EcoStruxure Power & Grid icon_circle Metering & Power Quality
813 0 2
Latest Reply: sesa70148

  • « Previous
    • 1
    • …
    • 154
    • 155
    • 156
    • …
    • 220
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore