Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

Smart Cell for ULP Breakers

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
  • Smart Cell for ULP Breakers
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
478
Ramasamy_N
Captain Ramasamy_N Captain
113
Robert_Lee
Admiral Robert_Lee Admiral
92
Mehran_Mehrnia
Captain Mehran_Mehrnia Captain
89
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to Metering & Power Quality
Solved
michael_franz
Admiral michael_franz
Admiral

Posted: ‎2016-09-19 06:25 AM

0 Likes
7
1656
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2016-09-19 06:25 AM

Smart Cell for ULP Breakers

We have a PM8000 set as the master for this device.  There are two ULP breakers in the I-Line panel.  A PM3500 meter and a BCPM are also on the daisy-chain.  Cannot establish communication with any device on the string.  Please see the attached for the setting of the PM8000 and smart cell.  The ULP coms appear to be OK.  The RS485 coms are not working.

Tried a whole bunch of settings.  The smart cell dials were set while the unit was powered down.  We never see a flicker on the upper LEDs that we believe are com lights.

Any thoughts?

Thanks

Michael

Attachments
Tags (2)
  • Tags:
  • rs485
  • smart cell
Reply
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Robert_Lee
Admiral Robert_Lee Admiral
Admiral

Posted: ‎2016-09-20 12:14 PM

0 Likes
4
1635
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2016-09-20 12:14 PM

We do indicate on the PM8000 User guide (pg. 60) on how to "Configuring a Modbus gateway using ION Setup".

Since the transmit LEDs are now blinking on the PM8000 I assume, I would check that the PM8K Com1 serial settings align with all devices on the RS-485 (19200 Baud, 8N1) which I would suspect are not matching (that or the RS-485 cabling isn't quite correct).

See Answer In Context

Reply
Replies 7
Robert_Lee
Admiral Robert_Lee Admiral
Admiral

Posted: ‎2016-09-20 11:37 AM

0 Likes
6
1635
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2016-09-20 11:37 AM

If you are using some type of Modbus Master software (ex. ModScan) to attempt communicate through the PM8000 as a Modbus gateway to talk to the downstream devices, you will also need to use ION Setup or ION Designer to modify the Modbus Gateway setting to Com1 to allow communications to flow through (see bitmap below).

PM8000_Modbus.png

You should also check the other serial settings to make sure they align with all downstream devices (your serial settings shown there indicate a use of 8N1 for your serial com1 settings and those don't align with the typical PM3xxx default settings of 8E1 so make sure to confirm that setting on both the PM8K serial with those programmed in all of the downstream devices).

If you are just attempting to get the PM8000 to poll these devices, you will need to create Modbus Device modules and Modbus Mapping modules in order to load registers for the device to poll from the downstream devices (you should use ION Designer to create these advanced frameworks but it can still be done using ION Setup).

Reply
michael_franz
Admiral michael_franz
Admiral

Posted: ‎2016-09-20 11:49 AM

0 Likes
5
1635
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2016-09-20 11:49 AM

Robert:

Thank you for your reply.  We did forget to do this and not have enabled the Gateway with ION setup.  The com lights on the smart cell components are now flashing when we try to communicate.  This was not happening until we did that nasty little ION setup trick for enabling the gateway. (Why is it so hidden and out of the way to set this to work?)

Still cannot communicate with anything on the daisy-chainmoot.png


Reply
Robert_Lee
Admiral Robert_Lee Admiral
Admiral

Posted: ‎2016-09-20 12:14 PM

0 Likes
4
1636
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2016-09-20 12:14 PM

We do indicate on the PM8000 User guide (pg. 60) on how to "Configuring a Modbus gateway using ION Setup".

Since the transmit LEDs are now blinking on the PM8000 I assume, I would check that the PM8K Com1 serial settings align with all devices on the RS-485 (19200 Baud, 8N1) which I would suspect are not matching (that or the RS-485 cabling isn't quite correct).

Reply
michael_franz
Admiral michael_franz
Admiral

Posted: ‎2016-09-20 01:18 PM

0 Likes
3
1635
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2016-09-20 01:18 PM

Robert:

Never had do go through these steps with PowerLogic / Modbus meters.  It is an ION thing.  In class 10 years ago I may have set up a 7650 as a Modbus master.  Even then I do not recall having to use ION Setup to do so.  Maybe I forgot or we didn't cove that in class.  Will need to try this with a 7650 in my home lab...

Thanks for the help.  Still think it is an odd extra step.

Michael

Reply
Robert_Lee
Admiral Robert_Lee Admiral
Admiral

Posted: ‎2016-09-20 02:02 PM

0 Likes
2
1635
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2016-09-20 02:02 PM

Yes the non-ION based PowerLogic devices don't have to go thru this additional step to operate as a gateway (first off they primarily communicate using Modbus protocol and secondly they only operate as a Modbus gateway and *not* as a Modbus Master which is the ability for the device to poll other downstream devices).

For ION meters, Modbus TCP connections (502) would only go to the device itself while on non-ION PowerLogic devices, they are also routed to a specific port (most other PowerLogic devices don't have more than a single serial connection either).  So in order for us to direct the connection properly we could only select one serial port to do so (while technically you could Modbus Master multiple serial ports).  For an ION meter, you can Modbus Master on more than 1 serial connection but can only gateway on one of them.

Older ION meters had Ethergate which was a single switch but then you don't talk to the gateway meter using that connection (only downstream devices) and the IP Port was used to dictate which of the serial ports you had configured (7801 for Com1, 7802 for Com2, etc.)

Reply
michael_franz
Admiral michael_franz
Admiral

Posted: ‎2016-09-20 02:10 PM

0 Likes
0
1635
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2016-09-20 02:10 PM

Robert:

One would think that the setting to make the PM8000 com port a Modbus master would be in the web page like so many other devices.  A choice of Modbus Master would be as a gateway and Modbus Concentrator would be if we were using the PM8000 as a collection point for downstream devices.  This is more logical for someone who grew up in the world of PowerLogic as apposed to the ION minded folks.

These setting would do the flipping for you rather than using ION set up.

Michael

Reply
michael_franz
Admiral michael_franz
Admiral

Posted: ‎2016-09-20 02:13 PM

0 Likes
0
1635
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2016-09-20 02:13 PM

Maybe Modbus Master for dada concentrator and Modbus Gateway for, I don't know a Gateway mode.  Simple, to the point and easy for everyone.  That nasty little setting road-blocked us for hours until the right person at technical support talked us through it.  Part of the problem is the hidden CTRL "click" on the meter in ION setup.  Not a natural action for a Windows PC user.

Reply
Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of