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Eduardo Fainblum

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‎2025-06-24

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EduardoFainblum

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Energy Hub Ongoing issue - Alarms processing lag

Hi Energy Hub users, We want to notify you of an ongoing issue that we are currently experiencing. The origin was identified and the service is on its...

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26 0 0

2025-06-23 11:12 AM

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EduardoFainblum

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Energy Hub Ongoing issue (Cancelled) - Multiple communication loss al...

Hi Energy Hub users, We want to notify you of an ongoing issue that we are currently experiencing and are looking to resolve .The issue relates to a d...

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168 0 1

2025-06-11 03:42 PM

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EduardoFainblum

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Incident alert (Cancelled) – Disruption in EcoStruxure Energy Hub func...

Dear users, We would like to inform you that you may face one or more of the following issues. Delay in accessing the latest onsite data.Delay in retr...

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430 1 1

2025-02-10 09:17 AM

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EduardoFainblum

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Issue: New organizations who have not activated a subscription module ...

Dear users, we would like to inform you that we are facing the following issue in EEH. Description:There is a known issue affecting Production after t...

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434 0 1

2024-05-21 03:09 PM

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EduardoFainblum

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Incident alert – Cloud connection issue.

Dear users, we would like to inform you that we are facing on a cloud connection issue. Start 09 April 2024 11:30 am UTC time Reason : Under analysis ...

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381 0 1

2024-04-09 08:51 AM

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EduardoFainblum

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Incident alert – Alarm reception disrupted in EcoStruxure Energy Hub

Dear users, we have noticed an ongoing incident that is preventing all EcoStruxure Energy Hub users from receiving an alarm from their gateway. We are...

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1294 0 2

2024-03-15 09:36 AM

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