( Cancelled ) Energy Hub Ongoing issue - Alarms processing lag

[EduardoFainblum]

Hi Energy Hub users,

We want to notify you of an ongoing issue that we are currently experiencing. The origin was identified and the service is on its way to being normalized

The issue relates to a delay in the alarms processing in Energy Hub;  as a result, you might observe a delay in being displayed in Energy Hub.

We expect the issue to be resolved in the next hours

We will update you when normal operations are resumed.

Thank you very much for your understanding

Eduardo Fainblum

Energy Hub Quality Leader

[EduardoFainblum · Accepted solution]

EcoStruxure Energy Hub is functioning normally

Dear users,

We would like to inform you that the previously mentioned issues has ben resolved and EcoStruxure Energy Hub is functioning normally.

Kind regards,

Eduardo Fainblum - Quality Leader

EcoStruxure Energy Hub team