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EcoStruxure Energy Hub

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Announcements & Events

Exciting Updates from Energy Hub!

We're constantly enhancing your experience with regular "minor releases" every 2-3 weeks, and are pleased to announce our latest "Major Release" on October 31, 2024, packed with significant new features, enhancements, and commercial updates.

New Features and Capabilities:

  1. Facility Expert Small Business Substitution
  2. New BETA Mobile User Experience
  3. FE Energy/Operation Substitution and Migration
  4. Multi-Tariff Energy Rates and Energy Cost Analysis
  5. Alarm Improvements

We also introduced some exciting new capabilities for managing subscriptions in-app in July. We invite you to consult our documentation to learn more!

For detailed insights, consult the Energy Hub What’s New and get ready to explore the features now available! Stay tuned for an internal open-line webinar following the release for in-depth details and demonstrations.

EcoStruxure Energy Hub

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Mathew_Losey
Lt. Commander Mathew_Losey Lt. Commander

WELCOME and GET STARTED to EcoStruxure Energy Hub User Group FORUM!

Welcome, dear members, to EcoStruxure Energy Hub Forum! This Forum is the place to find all needed support to use your EcoStruxure Energy Hub Software. Ask your own specific use questions and get Ex...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1325 1 0

2022-05-04

Gekko123
Gekko123

Modbus TCP to Siemens from PAS800 with IFE connected to MCCBs

In a project we have lot of MCCBs connected to IFMs that are connected to IFE and then to PAS800L (see attached). The PAS800L is connected to Siemens S7 PLC. The main reason for using PAS800L was to...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
269 0 1
Latest Reply: EduardoFainblum

Solved
RWG924
Ensign RWG924 Ensign

Maximum number of powertags with Firmware 2.2 to Energy Hub

Maximum number of powertags with Firmware 2.2 to Energy Hub.Please advise.
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
587 0 3
Latest Reply: Thierry_Baudard

AlejandroV
Crewman AlejandroV

uncategorized consumption

Hello, I have a question, how can I categorize the consumption at the beginning? I have the site and the region declared correctly, however I don't know why it is not being categorized or if I need to ...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
352 0 2
Latest Reply: Thierry_Baudard

Thierry_Baudard
Commander Thierry_Baudard Commander

EcoStruxure Energy Hub Play List - Reminder

Hello EEH community, This post aims to re-promote the EEH YouTube playlist: Link to access (no login required): EcoStruxure Energy Hub Project Deployment | Schneider Electric - YouTube. Eleven shor...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
303 3 0

2025-07-07

Thierry_Baudard
Commander Thierry_Baudard Commander

New EEH release May21,2024 on line

Hi EEH community, The new EEH release was deployed today ! A very interesting new feature is the possibility to compare energy and commodity consumption for a location or a piece of equipment for dif...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
781 2 2
Latest Reply: Thierry_Baudard

NishitShah
Ensign NishitShah Ensign

Unable to add Equipment (i.e PAS600) to EEH

It shows that " Lookup could not find a connected gateway or equipment." Request to kindly support PAS Serial Number : 542244310065 The Same PAS was earlier connected to EEH, but later it was delet...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
776 0 2
Latest Reply: Thierry_Baudard

Solved
EduardoFainblum
Commander EduardoFainblum Commander

( Cancelled ) Energy Hub Ongoing issue - Alarms processing lag

Hi Energy Hub users, We want to notify you of an ongoing issue that we are currently experiencing. The origin was identified and the service is on its way to being normalized The issue relates to a d...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
424 0 1
Latest Reply: EduardoFainblum

johnnicorojo
johnnicorojo

Tesys Island extracting energy data to siemens plc profinet protocol

Hi Tesys Community, Good day. Just like to ask on how to extract energy data from tesys island to siemens PLC. Communication from plc to tesys island already done. voltage interface already installed...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
403 0 1
Latest Reply: sesa100372_brid

Sesa685863
Ensign Sesa685863 Ensign

Mobile app access, Technical Error 102 - Energy Hub

Dear community, customer in Argentina is having issues to access EEH app from an IOs device, Error shown is "Technical error #102". It happened before with android app but it was solved by restartin...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
517 0 3
Latest Reply: EduardoFainblum

Gunter_Meersman
Gunter_Meersman

Convert my project to V5.4.0

Hello,I have created an existing project in ecodial V4.8 now I would like to open it in V5.4.0 can I convert this project? Kind regards, Gunter Meersman.
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
207 0 0

2025-06-18

Solved
EduardoFainblum
Commander EduardoFainblum Commander

Energy Hub Ongoing issue (Cancelled) - Multiple communication loss al...

Hi Energy Hub users, We want to notify you of an ongoing issue that we are currently experiencing and are looking to resolve . The issue relates to a delay in the measurements being processed and dis...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
482 0 1
Latest Reply: EduardoFainblum

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