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Label: "subscription modules"

View in: "EcoStruxure Energy Hub" | Community

11 Posts | First Used: 2022-04-11

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Mathew_Losey
/html/rank_icons/LtCommander.png Mathew_Losey /html/rank_icons/SE-Employee.png

WELCOME and GET STARTED to EcoStruxure Energy Hub User Group FORUM!

Welcome, dear members, to EcoStruxure Energy Hub Forum! This Forum is the place to find all needed support to use your EcoStruxure Energy Hub Software. Ask your own specific use questions and get Ex...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1170 1 0

2022-05-04

Mondher
Mondher

licence PME

Malgré le suivi de toutes les étapess pour l’activation de la licence PME via la méthode d’activation hors ligne Après deux jours de fonctionnement, nous avons remarqué que le système n’était pas acti...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
331 0 1
Latest Reply: Thierry_Baudard

Solved
emiliehoffe
/html/rank_icons/Crewman.png emiliehoffe

Tenant billing rates

Hi there, Can someone please point me to what rates are supported in the Energy Hub tenant billing module? I have a customer that wants to do tenant billing, but doesn't want their tenants to get co...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1109 0 3
Latest Reply: Agwati19

jedzruiz1985
/html/rank_icons/Lieutenant_JG.png jedzruiz1985

Energy Hub: Meters association

Hi EcoXperts, Just an inquiry. Scenario 1: If I have 20 meters commissioned in a PAS800L and being monitored as well by PME, and I want to try and play with EEH, can I just let say buy 10 license...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
890 0 2
Latest Reply: jedzruiz1985

Mathew_Losey
/html/rank_icons/LtCommander.png Mathew_Losey /html/rank_icons/SE-Employee.png

Energy Hub API

3rd party systems such as BMS, business intel tools (e.g. Tableau/PowerBI) and billing systems to securely query data from Energy Hub through a GraphQL API interface. With these APIs, external appl...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1179 3 0

2023-12-20

DeanZouganelis
/html/rank_icons/Crewman.png DeanZouganelis /html/rank_icons/SE-Employee.png

Tennant Billing Multi Tariff

Hi team, I've had some customers ask about multi tariff rates in the Tennant Billing module. Is this something that is in the pipeline for future updates?
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
978 0 2
Latest Reply: Mathew_Losey

james-wood-tel
/html/rank_icons/Crewman.png james-wood-tel /html/rank_icons/SE-Employee.png

Negative Energy Values from a Meter

Hi, We've finally got our subscription connected to EH but we have noticed we are getting negative values from one of the Main Incomers. Pretty sure the Meter is set up the wrong way round but we've n...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
879 0 1
Latest Reply: Mathew_Losey

DeanZouganelis
/html/rank_icons/Crewman.png DeanZouganelis /html/rank_icons/SE-Employee.png

Dual Circuit Meter Compatibility

Hi team, I've had a few people ask about whether dual circuit meters (Modbus) are compatible with EEH. The meter in question is the METSEEMD461R. Has this meter been tested with EEH? If it is compat...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1161 0 2
Latest Reply: Mathew_Losey

Solved
Anton_Balanescu
/html/rank_icons/Ensign.png Anton_Balanescu

Charging billing tenants for energy consumption

Hi, I have a customer that is a property manager. They are looking to allocate energy usage and cost to their 4 tenants. Is this possible with Energy Hub? Thanks
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1208 1 1
Latest Reply: Mathew_Losey

Mathew_Losey
/html/rank_icons/LtCommander.png Mathew_Losey /html/rank_icons/SE-Employee.png

EcoStruxure Energy Hub Quarterly Release Update - July 18, 2022

New Features Available in EcoStruxure Energy Hub In line with our agile philosophy of bringing continuous value to our customers and partners, we are pleased to share the main updates released in Energ...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
684 1 0

2022-07-19

Mathew_Losey
/html/rank_icons/LtCommander.png Mathew_Losey /html/rank_icons/SE-Employee.png

WELCOME and GET STARTED to EcoStruxure Energy Hub User Group FORUM!

Welcome, dear members, to EcoStruxure Energy Hub Forum! This Forum is the place to find all needed support to use your EcoStruxure Energy Hub Software. Ask your own specific use questions and get Ex...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1170 1 0

2022-05-04

Solved
Diego_Ramirez
/html/rank_icons/Ensign.png Diego_Ramirez

Add different sites to one EEH organization

Hi Support, I have three offices and we got 3 Site Servers(One per office). Is it possible to add them to one organization in EEH? Also how many modules do I need to purchase? Thanks
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
780 1 1
Latest Reply: CarolinaCastane

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