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James Wood

Crewman

‎2025-06-09

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james-wood-tel

Negative Energy Values from a Meter

Hi, We've finally got our subscription connected to EH but we have noticed we are getting negative values from one of the Main Incomers. Pretty sure ...

EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub

801 0 1

2023-08-15 08:18 AM

james-wood-tel

Positive and Negative Power on PM2000 meters

Hi, Can anyone explain why we are getting the Power Tot jumping between positive to a negative value. Meters used are PM2000 so cannot see how it coul...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

2565 0 5

2020-03-09 04:09 AM

james-wood-tel

ComX not getting passed boot up screen

Does anyone have any fixes to get our ComX510 passed the boot up screen. We've done a power cycle and still no response. Any support greatly apprecia...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

1497 1 12

2020-02-07 06:54 AM

james-wood-tel

Email Issues with Wifi

Hi, currently trying to email from a ComX510 to one of our email accounts.Needs to work across Wifi, has worked initially but all subsequent attempts ...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

503 1 1

2016-10-26 04:02 AM

james-wood-tel

PM8000 Sag and Swell via modbus

Hi,Are we able to obtain date and time stamped info from the PM8000 as to when sag and swell occurrences occur in ModbusTried looking through the PM80...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

1588 0 7

2016-07-07 03:30 AM

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Negative Energy Values from a Meter

Positive and Negative Power on PM2000 meters

ComX not getting passed boot up screen

Email Issues with Wifi

PM8000 Sag and Swell via modbus

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