Ask our Experts
Didn't find what you are looking for? Ask our experts!
Launch of Consumer/Home Owner registration process! We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.
This forum is dedicated to supporting EcoStruxure Energy Hub service providers and partners with system implementation, reporting skills growth, and in demonstrating profitable improvements in monitored sites. Ask questions, get expert answers and the latest offer news, provide feedback and share community experience and knowledge!
Search in
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-07-06 01:20 AM
Hi team,
I've had a few people ask about whether dual circuit meters (Modbus) are compatible with EEH. The meter in question is the METSEEMD461R. Has this meter been tested with EEH?
If it is compatible - How will the data be viewed in the dashboards?
Will we need to provision for 1 or 2 device credits when pricing?
Thank you!
Dean
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-07-10 09:49 AM
The list of meter supported by EEH is available on the EEH on line help EEH supported meter list
and the meter METSEEMD461R is not in the list so not tested/validated by EEH.
During the summer, EEH will support Third party energy meter through Panel Server using Custom models so it will offer the possibility to connect not natively supported meter.
However, My understanding is that it won't be possible to create templates for dual or multi counter like this ref with multiple times the same measurement based on the same PDM short name ID... So I'm afraid it won't be possible to embed this dual meter.
Best regards
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-07-14 03:16 PM
Hi Dean - adding onto Thierry's email below, there is some investigation starting on dual/multi-circuit support in the Panel Server.
We have not specifically validated that particular device, but we can discuss to better understand how the device is used and whether it could be supported with a custom model in Panel Server.
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.