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EcoStruxure Energy Hub

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Label: "knowledge base"

View in: "EcoStruxure Energy Hub" | Community

76 Posts | First Used: 2022-05-04

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EcoStruxure Energy Hub

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Mathew_Losey
/html/rank_icons/LtCommander.png Mathew_Losey /html/rank_icons/SE-Employee.png

WELCOME and GET STARTED to EcoStruxure Energy Hub User Group FORUM!

Welcome, dear members, to EcoStruxure Energy Hub Forum! This Forum is the place to find all needed support to use your EcoStruxure Energy Hub Software. Ask your own specific use questions and get Ex...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1287 1 0

2022-05-04

Anet_K
/html/rank_icons/Ensign.png Anet_K /html/rank_icons/SE-Employee.png

Error while create new organization

Hi community folks, I'm facing issue when I try to create new organization. On 2nd step where I have to put Site name and Site address, the Next button is green but once I clicked it return with erro...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
25 0 1
Latest Reply: EduardoFainblum

AbhiMokasdar
AbhiMokasdar

I want to find out how my boiler demand is calculated on Ecostruxure, ...

Hello, I am working on an Ecostruxure on 6 boilers. I don't know what how the boiler demand is calculated and wanted to find this out. Where will I find this? AM
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
102 0 1
Latest Reply: Thierry_Baudard

WestwoodsAutomation
/html/rank_icons/Crewman.png WestwoodsAutomation

Cloud connection Issue

Hi guys We have successfully installed 8 PAS600s onsite and only have a few more. We have hit a snag with the latest one however. We cannot get the Schneider Cloud service to connect. It just says '...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
247 0 3
Latest Reply: Thierry_Baudard

Lmcculloch
Lmcculloch

Tenant Billing

My tenant billing status is "Incomplete". I ran the September power charges for 6 tenants, and the status shows "Incomplete". Has this happened to anyone else? - Laura M.
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
108 0 1
Latest Reply: Thierry_Baudard

pao121
pao121

Import EBO xml files template in PME.

I want to import XML template files form EBO to PME but I can't find the way, I try to import in management console but also can not find the Modbus device import menu and try to run powershell by Hier...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
226 0 1
Latest Reply: Thierry_Baudard

Solved
DeanZouganelis
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Dual Circuit Meter Compatibility

Hi team, I've had a few people ask about whether dual circuit meters (Modbus) are compatible with EEH. The meter in question is the METSEEMD461R. Has this meter been tested with EEH? If it is compat...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1764 0 8
Latest Reply: BrettWabbis

Solved
Thomas19
/html/rank_icons/Crewman.png Thomas19

Quick Q: EcoStruxure Energy Hub Advanced Data API - What's Next After ...

Hello, We're a Service Provider and just purchased the EcoStruxure Energy Hub Plus Advanced Data API for one of our client's sites. Our client's dev team needs the data keys. The "Submit Request Access...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
286 2 1
Latest Reply: Thierry_Baudard

RWG924
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Using EPC Web for DM2511 Power Meter for Energy Hub

I try to use EPC web to publish Schneider Powerv Meter DM2510 to the Energy Hub, I created 22 paramenters to be published. However in the data mangement I cannot ticked the boxes to be published in the...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
299 0 1
Latest Reply: Romain_Polette

Solved
Konstantinos_Patsaris
/html/rank_icons/Crewman.png Konstantinos_Patsaris

Energy Hub Virtual meter

Greetings Everyone. We have Set up a Site in Energy Hub with 4 Power Tags all monitoring consumed energy. We are trying to create a Virtual meter to show the total Energy Consumption of the Site. To my...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
215 0 1
Latest Reply: Thierry_Baudard

RB4
RB4 /html/rank_icons/EcoXpertMasterLeaf.png

Monthly aggregation formula bug

It appears that the Monthly aggregation formula in Energy Hub is actually grabbing (Last 30 Days) not the full month: Here is a comparison for the month of July aggregated monthly (top) and daily (bo...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
283 0 2
Latest Reply: RB4

khanhle
khanhle

PSO v2022 user logout setting

Hi everyone, I have a question about the PSO v2022. After we logged in on the PSO software, it automatically logged out after a certain time like 1 hour or so. Question, how can I change the logout set...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
170 0 1
Latest Reply: Thierry_Baudard

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