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EcoStruxure Energy Hub

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Announcements & Events

Exciting Updates from Energy Hub!

We're constantly enhancing your experience with regular "minor releases" every 2-3 weeks, and are pleased to announce our latest "Major Release" on October 31, 2024, packed with significant new features, enhancements, and commercial updates.

New Features and Capabilities:

  1. Facility Expert Small Business Substitution
  2. New BETA Mobile User Experience
  3. FE Energy/Operation Substitution and Migration
  4. Multi-Tariff Energy Rates and Energy Cost Analysis
  5. Alarm Improvements

We also introduced some exciting new capabilities for managing subscriptions in-app in July. We invite you to consult our documentation to learn more!

For detailed insights, consult the Energy Hub What’s New and get ready to explore the features now available! Stay tuned for an internal open-line webinar following the release for in-depth details and demonstrations.

EcoStruxure Energy Hub

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Mathew_Losey
Lt. Commander Mathew_Losey Lt. Commander

WELCOME and GET STARTED to EcoStruxure Energy Hub User Group FORUM!

Welcome, dear members, to EcoStruxure Energy Hub Forum! This Forum is the place to find all needed support to use your EcoStruxure Energy Hub Software. Ask your own specific use questions and get Ex...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1327 1 0

2022-05-04

DeanZouganelis
Ensign DeanZouganelis Ensign

Tennant Billing Multi Tariff

Hi team, I've had some customers ask about multi tariff rates in the Tennant Billing module. Is this something that is in the pipeline for future updates?
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1245 0 3
Latest Reply: Rodney_Thomas

Solved
DeanZouganelis
Ensign DeanZouganelis Ensign

Dual Circuit Meter Compatibility

Hi team, I've had a few people ask about whether dual circuit meters (Modbus) are compatible with EEH. The meter in question is the METSEEMD461R. Has this meter been tested with EEH? If it is compat...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
2011 0 8
Latest Reply: BrettWabbis

Solved
Thomas19
Crewman Thomas19

Quick Q: EcoStruxure Energy Hub Advanced Data API - What's Next After ...

Hello, We're a Service Provider and just purchased the EcoStruxure Energy Hub Plus Advanced Data API for one of our client's sites. Our client's dev team needs the data keys. The "Submit Request Access...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
336 2 1
Latest Reply: Thierry_Baudard

RWG924
Ensign RWG924 Ensign

Using EPC Web for DM2511 Power Meter for Energy Hub

I try to use EPC web to publish Schneider Powerv Meter DM2510 to the Energy Hub, I created 22 paramenters to be published. However in the data mangement I cannot ticked the boxes to be published in the...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
351 0 1
Latest Reply: Romain_Polette

franckL
Crewman franckL

PME iso évaluation

Hello, I am a teacher at the University of Montpellier and I participated in the PME training in April 2025 in Paris. Would it be possible to have an evaluation version of PME ISO to train me. Thank yo...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
863 0 8
Latest Reply: Romain_Polette

Solved
Konstantinos_Patsaris
Ensign Konstantinos_Patsaris

Energy Hub Virtual meter

Greetings Everyone. We have Set up a Site in Energy Hub with 4 Power Tags all monitoring consumed energy. We are trying to create a Virtual meter to show the total Energy Consumption of the Site. To my...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
258 0 1
Latest Reply: Thierry_Baudard

RB4
RB4 Cadet | EcoXpert Master

Monthly aggregation formula bug

It appears that the Monthly aggregation formula in Energy Hub is actually grabbing (Last 30 Days) not the full month: Here is a comparison for the month of July aggregated monthly (top) and daily (bo...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
323 0 2
Latest Reply: RB4

khanhle
khanhle

PSO v2022 user logout setting

Hi everyone, I have a question about the PSO v2022. After we logged in on the PSO software, it automatically logged out after a certain time like 1 hour or so. Question, how can I change the logout set...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
199 0 1
Latest Reply: Thierry_Baudard

sesa502878_brid
Crewman sesa502878_brid Crewman

Alarm Acknowledge

Hello, As a "Site Manager" role in Energy Hub, is there a way to mark all notifications as 'Acknowledge' at once? Or do I have to enter each device separately and do it one by one?
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
256 1 1
Latest Reply: Thierry_Baudard

mmensa
mmensa

Software Update for B.O Enterprise Central

Hi all, I’m looking to upgrade my EcoStruxure setup (Workstation, Enterprise Central, Enterprise Server) from version 3.2.59 to the latest release. Has anyone done this recently? I’m mainly trying to ...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
199 0 1
Latest Reply: EduardoFainblum

RWG924
Ensign RWG924 Ensign

Powertag Tag Rope Rogowski CT

Can anyone advise if the Rope type CT of Powertag is immuned from electrical noise? We are installing the CT inside an electrical trunking where a lot of electrical cables will be around.
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
294 0 1
Latest Reply: Thierry_Baudard

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