Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 210
  • PM8000 199
  • ION9000 170
  • PM5000 168
  • Insulation Monitoring 135
  • ION7000 72
  • ION8000 66
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 26
  • HDPM6000 24
  • PM3000 16
  • PM Guidebooks 15
  • PM Downloads 14
  • ION Guidebooks 11
  • ION Downloads 8
  • iEM2000 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
520
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
130
Ramasamy_N
Captain Ramasamy_N Captain
115
Robert_Lee
Admiral Robert_Lee Admiral
96
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
42
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2479 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2361 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2744 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2785 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4529 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6808 3 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

Serial-Port Security

Hello, Is there any documentation which illustrates the security of serial connections to the ION Meters? I'm working with a small utility which is looking to give customers access to their revenue met...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1192 0 1
Latest Reply: Anonymous user

Solved
Grant_IPACS
/html/rank_icons/Commander.png Grant_IPACS

ION 9000 individual plugs

Hi All, We are looking for just 2 of the spare plugs for the ION 9000 Meter. The control power & the voltage input. i found this for all the other mters... https://www.schneider-electric.com/en/fa...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2351 0 5
Latest Reply: Charles_Murison

Solved
Ezequiel-PROLUX
/html/rank_icons/Lieutenant.png Ezequiel-PROLUX

Is possible to have neutral current harmonics evaluation in ION8650A?

Hi all! Is possible to have neutral current harmonics evaluation in ION8650A? If so, please give me a advice. Thanks in advance!
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1686 0 4
Latest Reply: Charles_Murison

Solved
solutions_iems-
/html/rank_icons/LtCommander.png solutions_iems-

ION7650 Sag/Swell alarm into a Modbus Register

I have two ION7650 on 11kV supplies. My client wants to know when a sag or swell waveform capture has occured in the meter by receiving a notification in the site BMS using a Modbus register as the tri...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1354 0 2
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

ION9000 Battery replacement

Hello Everyone, A customer asked me if ION9000 meters is possible to replace the battery. I know for ION7X50 is possible to add an auxiliary battery AA in the communitacion card and removing a jumper t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
902 0 1
Latest Reply: Charles_Murison

Solved
Yut
/html/rank_icons/Captain.png Yut

ION8800 TOU

If the TOU module parameter was change during mesurement would there be any error in measurement ? In Thailand we set new holiday into the TOU module every time when yearly test was performed recently ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1571 0 4
Latest Reply: Yut

Solved
SESA528
/html/rank_icons/Commander.png SESA528 /html/rank_icons/SE-Employee.png

System Requirement for ION Setup V3.0

Hi team, I have wonder about ION Setup V3.0 Which windows system ION Setup V3.0 install? Thanks very much
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1722 0 6
Latest Reply: SESA528

Anonymous user
Anonymous user

Accusine PCS+ Settings to achieve both Harmonic Filtering and Power Fa...

Dear Team, We have a case wherein we need to allocate for both Harmonic Filtering and PF Correction. We intend to set the priority as 100% to Active Harmonic Filtering and 0% to PFC Correction. As per ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1111 0 1
Latest Reply: Anonymous user

Solved
Jan
/html/rank_icons/Crewman.png Jan /html/rank_icons/SE-Employee.png

Maximum/Recommended number of BCPM monitored by one Com'x 510

Hi everyone, Can someone help with a recommended/maximum number of BCPM (branch circuit power monitors) that can be monitored by a single Com'x 510 ? (I attached some example of the monitored device...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2255 0 3
Latest Reply: Jan

Solved
Anonymous user
Anonymous user

disable telnet & FTP on ION7650 & COMX

Hi Everyone,Customer has asked if they can turn off telnet & ftp on a ION7650 & ComX. They are worried about someone attacking the devices as they will be on an open network.Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1676 0 3
Latest Reply: Charles_Murison

Solved
sesa70148
sesa70148 /html/rank_icons/Retired-User.png

How to create custom webpages for your meter

A new how-to video for the PM8000 and ION7400 has been published: Learn how to create custom webpages for your PM8000 or ION7400 meter so you can display a custom set of data, using a basic text edito...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2152 7 6
Latest Reply: Grant_IPACS

  • « Previous
    • 1
    • …
    • 112
    • 113
    • 114
    • …
    • 220
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore