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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

An input voltage or frequency problem prevents switching to bypass mod...

We have a Smart-UPS VT 30 kVA. We have had the UPS for about 4 months. It is running at 53% load. This is the first time I have seen this message. Is there anything that I need to do? 06/07/2011 06:49:...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
13498 0 5
Latest Reply: upsguy_apc

Solved
Anonymous user
Anonymous user

Slow Speed of NMC

Dear Team I am facing problem in NMC speed. Its speed is too slow. NMC model is 9617. Unit is symmetra SYCF40KH. I have done the reset, port speed setting and firmware upgrade activity but problem is s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1931 0 6
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Symmetra PX 16kW and fire alarm system

Hi! I've got a Symmetra PX 16kW UPS and Automatic Fire Extinguish System in server room. After signal from Fire System, all InRow coolers are going to standby mode. After that there is a danger of serv...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
695 0 1
Latest Reply: BillP

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Anonymous user
Anonymous user

Yikes, why'd this symmetra blow up? (pic attached)

I need help determining why this SY16K backplane blew up. I've come to realize that I'm going to have to replace this very expensive unit, but I don't want to buy a replacement chassis (probably off eb...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
908 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Empty Power Module rack in Symmetra

i need to know, how can i use the empty rack for power modules in different symmetra models ??? and is the N+1 mean that i can use an additional 4KVA module or more ???
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
649 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

SUVT and Symmetra difference and advantage

What is the difference between SUVT(Smar UPS Voltage Transfer?) and Symmetra UPS? What is the advantage?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
689 0 1
Latest Reply: BillP

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Order confusion (SUVTP30KH4B4S) urgent help

Hi everyone I ordered an SUVTP30KH4B4s , what arrived was SUVTPF30KB4H, the supplier is saying it comes One unit of SUVTP30KH4B4S is made up of: SUVTPF30KB4H --- 1 unit SYBTU1-PLP --- 4 unit. is this c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
362 0 0

2021-06-26

Solved
Anonymous user
Anonymous user

Does 'bypass' trigger Powerchute shutdown event?

Does anyone know if manually putting a Symmetra 80K UPS into 'bypass' mode will trigger a shutdown event for servers that have the Powerchute software installed? We will be adding another full battery ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
775 0 1
Latest Reply: BillP

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ocgltd_apc
/html/rank_icons/Ensign.png ocgltd_apc

Symmetra stuck at "Please Wait"

I have a Symmetra which has been running great for 10 years. We had an extended power outage yesterday, and when power came back on the symmetra is stuck at "Please Wait..." (10 hours later) I've tried...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1546 0 6
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Technical Assistance Required

What will happen if I add two strings (1 string = 16 x 12V 100AH) of 12V 100AH VRLA Maintenance Free batteries as external battery bank to SUVTP30KH4B4S? Appreciate your earliest feedback. Regards, Ben...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
844 0 3
Latest Reply: upsguy_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SL20KHB2 silicon. error message "STOP CHARGE DC CAPACITOR YES"

Hi all Am a ups engineer but not familiar with slicon model. Unit model : SL20KHB2 silicon PROBLEM: according the engineer on site In the morning the unit was found down The unit was found with both ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
912 0 3
Latest Reply: BillP

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