APC UPS Data Center & Enterprise Solutions Forum

Notifications

Launch of Consumer/Home Owner registration process!
We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Invite a Co-worker

Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.

Send Invite Cancel

Top Experts

User

Count

5060

196

135

112

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic

All
Solved
Unsolved
Unanswered

Anonymous user

Symmetra 80K has blown!

Hi, One of our Symmetra 80K UPS has blown. It blew all 3 160A fuses that sit inside the APC Power Distribution board. Looks like these fuses are for the Bypass feed. With the fuses blown, output failed...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

607 0 0

2021-06-26

Solved

Anonymous user

Looking for model # from SKU

Have a sku for an MGE UPS. Looking for model number, this is all the customer provided for me. Any help would be appreciated. SKU: 7216001001

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

785 0 4

Latest Reply: Anonymous user

Solved

Anonymous user

Programming error on Symmetra LX Display

Dear Team I am facing problem in power view display of Symmetra LX. It is showing just "programming... V1.0". You can see in attached file. Power view part number is AP9215RM.Your quick response will ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1847 0 14

Latest Reply: elsin_apc

Solved

Anonymous user

Noisy fan bearings in SmartUPS 5000XL

Greetings. The fan bearings in a SmartUPS 5000XL are starting to squeak very loudly, as if they're run out of lubrication. This unit is around 6-7 years old. What options do I have for repair/replaceme...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

501 0 1

Latest Reply: Anonymous user

Solved

BillP

How many event log saved in memory of Symmetra PX 160kVA?

Pls, How many event log saved in memory of Symmetra PX 160kVA?

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

592 0 3

Latest Reply: BillP

Anonymous user

SUVT & Galaxy 3500 3wires Mode ( 3Ph Only )

Hi I wanna use the SUVT or the Galaxy 3500 without neutral . the equipment I want to protect doesn't have Neutral 3Wires Only ( 3x400V) Can the UPS SUVT/G35 work without neutral in the input since I d...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

338 0 0

2021-06-26

Solved

Anonymous user

UPS failed to Auto Power On after 3 hours power failure

Hi! I have PCNS Software installed on my SURT10kva. I also enabled the Power On after Power Fails via BIOS settings. We've encountered 3 hours brownout, and when power resumes, UPS failed to Power On a...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

510 0 1

Latest Reply: BillP

Solved

Anonymous user

Silcon Autostart Question

As most users know, when you start up a Silcon, you have to go though the "capacitor charging" routine before closing the battery buss breakers. So how is this handled with an auto start after a prolon...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

678 0 2

Latest Reply: Anonymous user

Anonymous user

Smart-VT40KVA "System Failure Detected by Surveillance"

Hi, A Smart VT40KVA UPS is displaying this fault "system Failure Detected by Surveillance" on it display unit, what can be the solution to the problem? Thanks Festus Daniel Message was edited by: Fest...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

405 0 0

2021-06-26

Solved

Anonymous user

Silcon 60KVA, Battery voltage

Hi guy's Our client have 3 units of 60KVA Silcon UPS ( SL60KH ), connected in parallel and everything are doing good no alarm/fault. But my concern is, 1 of the UPS show the battery voltage on the disp...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1152 0 9

Latest Reply: Anonymous user

Solved

Anonymous user

Problem: adding a new power module to Symmetra PX

I recently added a power module (SYPM10K16H) to my Symmetra PX, the status says on & ok but Serial Number, Firmware Revision and Manufacture Date are not available. The two other modules work fine....

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

911 0 2

Latest Reply: Anonymous user

To The Top!

APC UPS Data Center & Enterprise Solutions Forum

Data Center Certified Associate Exam Development Path

APC UPS Data Center & Enterprise Solutions Forum

Welcome!