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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Do I need to turn OFF the UPS after I shut down the computer

Hi, I just got my Smart-UPS, Model: SMT750I, and have connected my computer and monitor on it. Now I have a very simple question: Do i need to turn OFF the UPS, after I shut down my computer or not? If...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
45702 0 10
Latest Reply: MorneMeintjes

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

AP9631 upgrade failed

Hi, I hava a SMT1000, a AP9631 shipped with firmware v5.0.3 on my UPS. I download SUMX v6.2.1 from here: AP9631 product page I use the firmware upgrade utility to upgrade the card and it's failed, her...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4035 0 12
Latest Reply: Vyacheslav_Savin

thomastan
thomastan

SMT1500RMI2U output short on selftest or power trip

Hello, I have a UPS which is nearly 1 year old, and 1 month ago it started having issue when the self test runs or when I pull the plug. The UPS will vibrate with loud noise for around 5 secs before cu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1282 0 2
Latest Reply: thomastan

HPenk
/html/rank_icons/Crewman.png HPenk

Factory Reset a SMT1000RM unit after it was joined to EcoStruxure

Good morning everyone, We have a SmartUPS SMT1000RM that was recently connected to our existing EcoStruxure system. However, we learned that we can't update the firmware (which is a security requireme...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
851 0 2
Latest Reply: Teken

alex.godfrey
alex.godfrey

IP Adress Configuration and Communication issues with PDU.

Hello. I am currently attempting to configure a new APC PDU device - AP7920B - from scratch. I have downloaded the configuration utility and am connecting through an ethernet cable. I can find the devi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
833 0 1
Latest Reply: Teken

toddbailey
/html/rank_icons/Crewman.png toddbailey

Su3000 load indicators not working

New to me, got a su3000 and load indicators don't work. Any suggestions
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
354 0 0

2024-07-21

Solved
Anonymous user
Anonymous user

SUA3000XL flashing all lights

Hi all, I've got a 3000XL here, with fairly new batteries, which was working great until one day, out of the blue, I got a bunch of beeps & every single light on the front panel flashing. I've atte...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4663 0 10
Latest Reply: toddbailey

neilp1
neilp1

AP8941 - What version is the latest firmware for this PDU?

Does anyone have AP8941 PDU? What is the very latest firmware for this PDU? The Hardware revision is 02 Thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
535 0 0

2024-07-20

Pietje
/html/rank_icons/Ensign.png Pietje

SNMP for "E-mail Test Result" and "The system needs to reboot for a co...

Hello, I have about 40 UPS systems that I manage. For correct configuration and operation I use both the config.ini download using FTP and SNMP. Both are automated. I have configured email notificatio...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
778 0 1
Latest Reply: dpierce4776

power43
power43

galaxy vs email notification problem

Dear All,recently i installed a galaxy vs20 (network management card 4) on our premise. i'm trying to configure email notifications, but all the tests are failing.dns tests are successful.my config is ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1502 1 2
Latest Reply: нyʒ3rɰolf34

Damien947373
Damien947373

AP9631 reset password

Hi is there a way to reset the password on AP9631 other than using the serial cable(as I don't have one) please? Thanks D
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
585 0 1
Latest Reply: Teken

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