Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 130
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Racks 6
  • Network Management Card 6
  • Data Center Expert 5
  • IT Expert 4
  • Data Center Operation 4
  • power monitoring expert 4
  • Back-UPS & Surge Protectors 3
  • UPS Network Management Card 2
  • apc 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • SMARTCONNECT 2
  • firmware 2
  • EcoStruxure IT Design CFD 1
  • AP9210 1
  • detected 1
  • srt5000 1
  • Smart-750 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Legacy Gateways & Energy Servers 1
  • Smart Design & Engineering 1
  • Building Operations 1
  • SERVER 1
  • ssl 1
  • Safety 1
  • Battery life 1
  • DCIM Support 1
  • IT Advisor 1
  • DDF 1
  • NetBotz 1
  • Certicate 1
  • Tips and ideas 1
  • Electrical Calculation Tools 1
  • managedserver 1
  • dedicatedserver 1
  • managedservices 1
  • Datacenter Forum 1
  • AP7750A 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
138
Erasmus_apc
Sisko Erasmus_apc
112
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
sdbarnes
sdbarnes

software standard for smt750c

Purchased 6-3-24 - software on smart-ups says subscription # is 2829862149AE I can't remotely access my Smart Ups SMT750C through my local network. I purchased this through Schneider on the internet f...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
405 0 1
Latest Reply: Teken

neodc1
neodc1

USBTERM.EXE Download

Hello, can someone give me a link to USBTerm.exe please. We've got loads of UPS's on remote sites that we need to identify and the download has disappeared from the box account of APC.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
488 0 0

2024-07-23

pbraker1
pbraker1

APC1500 VA Smart UPS

Good Morning, I came to work Monday morning to a dead computer. It is connected to an APC 1500VA Smart UPS that we purchased from Amazon in June 2023. We unplugged and plugged the unit in but now...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
801 0 3
Latest Reply: Teken

Solved
Anonymous user
Anonymous user

Do I need to turn OFF the UPS after I shut down the computer

Hi, I just got my Smart-UPS, Model: SMT750I, and have connected my computer and monitor on it. Now I have a very simple question: Do i need to turn OFF the UPS, after I shut down my computer or not? If...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
45833 0 10
Latest Reply: MorneMeintjes

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

AP9631 upgrade failed

Hi, I hava a SMT1000, a AP9631 shipped with firmware v5.0.3 on my UPS. I download SUMX v6.2.1 from here: AP9631 product page I use the firmware upgrade utility to upgrade the card and it's failed, her...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4113 0 12
Latest Reply: Vyacheslav_Savin

thomastan
thomastan

SMT1500RMI2U output short on selftest or power trip

Hello, I have a UPS which is nearly 1 year old, and 1 month ago it started having issue when the self test runs or when I pull the plug. The UPS will vibrate with loud noise for around 5 secs before cu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1300 0 2
Latest Reply: thomastan

HPenk
/html/rank_icons/Crewman.png HPenk

Factory Reset a SMT1000RM unit after it was joined to EcoStruxure

Good morning everyone, We have a SmartUPS SMT1000RM that was recently connected to our existing EcoStruxure system. However, we learned that we can't update the firmware (which is a security requireme...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
860 0 2
Latest Reply: Teken

alex.godfrey
alex.godfrey

IP Adress Configuration and Communication issues with PDU.

Hello. I am currently attempting to configure a new APC PDU device - AP7920B - from scratch. I have downloaded the configuration utility and am connecting through an ethernet cable. I can find the devi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
845 0 1
Latest Reply: Teken

toddbailey
/html/rank_icons/Crewman.png toddbailey

Su3000 load indicators not working

New to me, got a su3000 and load indicators don't work. Any suggestions
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
361 0 0

2024-07-21

Solved
Anonymous user
Anonymous user

SUA3000XL flashing all lights

Hi all, I've got a 3000XL here, with fairly new batteries, which was working great until one day, out of the blue, I got a bunch of beeps & every single light on the front panel flashing. I've atte...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4706 0 10
Latest Reply: toddbailey

neilp1
neilp1

AP8941 - What version is the latest firmware for this PDU?

Does anyone have AP8941 PDU? What is the very latest firmware for this PDU? The Hardware revision is 02 Thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
547 0 0

2024-07-20

  • « Previous
    • 1
    • …
    • 98
    • 99
    • 100
    • …
    • 1072
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore