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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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sean_m
sean_m

Smart-UPS SRT 3000 "battery pack incompatible"

So in April I purchased an Smart-UPS SRT 3000 (SRT3000UXI-NCLI).Today, (finally) arrived a pair of 1U battery packs (XBP48RM1U-LI), which at the time, I thought were the right ones..However, when I con...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
683 0 1
Latest Reply: Teken

JORDY
JORDY

Smart-UPS X 3000

Hello, We installed a SMX300V but its broken down from the start. We installed it at our customer in Ijsselmuiden. How is the repair or return arranged for the Unit. Its a Smart-UPS X 3000 Seria...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
438 0 1
Latest Reply: Teken

Solved
Mr.RyMan2
Mr.RyMan2

HTTP is disabled on SMART-UPS SRT5000

I have two (2) SMART-UPS SRT 5000's, and neither of them have HTTP enabled. How do we reset this and get this resolved? The changes to re-enable it to not stick/save.     
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1047 0 1
Latest Reply: Teken

Sense2k
Sense2k

Smart UPS 2200 - battery replacement - How long will it last?

Hello Our 2200 needs a replacement battery as indicated by the red led etc. On this model, what is the behavior - Typically how long will the battery last in this state? Is it days/weeks? If and wh...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
571 0 1
Latest Reply: Teken

aviator4460
aviator4460

Disable Outlet Group Shutdown

Hello! We've had some unusual behavior from a UPS in one our buildings where when a power outage occurs the device seems to switch to battery power normally, but when power is restored it will send com...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1346 0 3
Latest Reply: aviator4460

dapobe
dapobe

Powerchute can't send emails via TLS. Errors in log.

Hello I'm trying to configure my powerchute to send emails via my SMTP provider server using TLS. No emails are sent. My configuration is via port 587, and is the same config used in other services (se...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
947 0 2
Latest Reply: unilaw

champtal
champtal

UPS Smart 1500 Error

Starting the service control payment program failed. APC. How to fix it?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
320 0 0

2024-07-15

jgiambalvo
jgiambalvo

Back-UPS NS 900M (BN900M) continuous alarm

My Back-UPS NS 900M has started a contiouous tone. On running a self-test, the green bar proceeds all the way to the right end of the space and then displays "Unable to conduct a self-test at this tim...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
419 0 0

2024-07-14

M_Law
M_Law

Smart UPS X 1500 "No UPS Found"

Hi I have a Smart UPS X 1500. Model number is SMX1500RMI2U. I have connected a Network Management Card 3 (AP9641) and updated the firmware using the NMC Firmware Update Utility tool. I can sign into ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
548 0 1
Latest Reply: Pete89

Jabberwocky
/html/rank_icons/Crewman.png Jabberwocky

Older Copies Firmware Update Wizard

Does anyone still have older copies of the APC UPS Firmware Update Wizard lying around? I'm looking for the full ZIP file which includes some of the older firmware update files. Thanks in advance.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
506 0 0

2024-07-12

Jabberwocky
/html/rank_icons/Crewman.png Jabberwocky

SMX10UPS Firmware Files (or old copies of FUW)

Does anyone have any of the old firmware update files starting with SMX10UPS? I've seen on this forum the _1.8enc and the _2.0enc files floating around back in 2021, but the links are bad. The ZIP f...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
436 0 0

2024-07-12

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