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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Smart UPS C1500 - Power Cord Replacement

Is it possible to replace the power cord on a Smart UPS C1500. Mine has become damaged.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
941 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS SRT 5000 - Power System Error 02000

We have an issue with our SRT5KXLI that has turned off the output voltage. The logs indicate an Inverter hardware Circuit Fault and the display has a code 02000. I tried to turn on the output but this ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3384 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

UPS: On battery power in response to distorted input e-mail/trap notif...

I have around 225 Smart UPS's under my management, 1500's and 3000's. All have AP9630 network management card 2's installed. Across the board, when the referenced event happens, it shows up in the up...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1368 0 1
Latest Reply: voidstar_apc

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Anonymous user
Anonymous user

2017: Modbus on SMX 3000 HV

Hi, What is the current state of Modbus support with the SMX 3000 HV on latest firmware? I need to decide whether to perform an upgrade or not to allow my software to read more monitoring values. T...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1055 0 3
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Issue with Smart UPS SMT1500 after changing battery

UPS shown that the battery needs to be replaced. I turned off the UPS, changed the battery and now when I start the UPS it makes a loud continuously noise and all lights are steady on. I tried to hold ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
955 0 5
Latest Reply: BillP

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Anonymous user
Anonymous user

Smart-UPS 5000 RM / Batteries need immediate replacement

Hi All, I have a problem with a "Smart-UPS 5000 RM" (SU5000R5IBX120). Some days ago I got a notification that the batteries need immediate replacement. I have replaced the batteries but the battery ala...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2282 0 7
Latest Reply: Brad_C

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Anonymous user
Anonymous user

Issues with old Smart-UPS 5000 - advice appreciated!

I can't say for sure how old exactly the UPS is, but today it has seemingly had some sort of failure. Everything was working fine until this afternoon when I started getting alerts about something goi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1849 0 6
Latest Reply: Anonymous user

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

UPS: No longer compensating for a high input voltage.

Hi Folks I have 2 Smart-UPS SMX3000HVNC UPS's. 1 of them sends out an email every 2 mins regaring UPS: No longer compensating for a high input voltage. I have attached the log file to see what you thi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1741 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Testing Failed Self test Trap

I am trying to test my monitoring server to ensure it is receiving failed self-test from a smartup 750. What is the best way to force a failed selftest? I tried unpluggin the battery but the self-tes...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1059 0 1
Latest Reply: BillP

Solved
rassha_apc
/html/rank_icons/Crewman.png rassha_apc

Smart UPS SU1000RM2U not detected by NMC AP9617?

Hi, Need help, if anyone know what is all about... I have Smart UPS SU1000RM2U with Network Management Card AP9617 I'm using it to send NMC Info to my QNAP server to shutdown when battery is on lo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3112 0 12
Latest Reply: Brad_C

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Excessive Charging Voltage for SURTD5000XLI

Can someone please advise if this is repairable, whenever I conduct PM to the UPS, I always check its charging voltage, and the range that I always get is from 215-219VDC. Now, when I tried to check th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
797 0 1
Latest Reply: BillP

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