Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,913
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 131
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 48
  • Business Power UPS 36
  • Datacenter Racks & Cooling 28
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 15
  • Datacenter Netbotz & Monitoring 9
  • Network Management Card 6
  • Data Center Expert 6
  • Racks 6
  • power monitoring expert 5
  • IT Expert 5
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • DCIM Support 2
  • apc 2
  • firmware 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • UPS Network Management Card 2
  • SMARTCONNECT 2
  • NetBotz 2
  • EcoStruxure IT Design CFD 1
  • Smart-750 1
  • Smart Design & Engineering 1
  • srt5000 1
  • detected 1
  • AP9210 1
  • Legacy Gateways & Energy Servers 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Certicate 1
  • AP7750A 1
  • Datacenter Forum 1
  • managedservices 1
  • dedicatedserver 1
  • managedserver 1
  • Electrical Calculation Tools 1
  • Tips and ideas 1
  • Building Operations 1
  • DDF 1
  • IT Advisor 1
  • Battery life 1
  • Safety 1
  • ssl 1
  • SERVER 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5059
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
146
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
elsin_apc
Ensign elsin_apc

UPS: The output power is turned off. Why??

Hello, we have Symmetra LX 16000 UPS. There are 2 power modules 8KVA, 2 intelligence modules and 2 battery modules.The load is just about 10%.As we wanted to check how long will it run on battery, we s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5778 0 2
Latest Reply: elsin_apc

Solved
Anonymous user
Anonymous user

SMT750I green mode problem

Hi, I've a strange problem with my SMT750I (firmware version: 09.4). The problem is that after the UPS goes in green mode the battery slowly discharge. Then, after some minutes, the UPS exits from the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2118 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

UPS APC SUA1500I cannot Cold Start

I have UPS APC SUA1500I, replaced new battery but I cannot cold start. When plugged in UPS run normal But when I Unplugged In UPS sound Beep and Power Off. And Cannot Cold start Although Plugg in UPS r...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2049 0 5
Latest Reply: SamirD_apc

Solved
Anonymous user
Anonymous user

No backup time at smt3000i

Hi. I've got a smt3000i and I'm having some troubles. A couple weeks ago the UPS were working fine. It has 5 computers attached + 1 LCD monitor. It offered a backup time of almost 26 min. That was fine...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
791 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

AP9617 missing Apparent Load Power & Load Current after upgrade

I have 2 Smart-UPS 1500 RM, each with an AP9617 management card in them. Prior to upgrading both UPS to apc_hw02_aos_373.bin (apc_hw02_sumx_372.bin), I was able to view the current load in amps via the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1996 0 6
Latest Reply: Anonymous user

Solved
BillP
Administrator BillP Administrator

Alert UPS: Bypass not in range ; either frequency or voltage.

Hi, We are noticing a number of events on our UPS so often. We have 3 Smart SRT 6000 in our server room and all three were generating alerts every couple of months. 02/24/2018 07:35:54 UPS: No l...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3608 0 1
Latest Reply: BillP

Solved
Zafar_apc
Zafar_apc

PFC Failure SMX3000RMHV2U

When the power goes out, the UPS shuts down. The screen displays PFC Failure. When I turn it back on, it turns on. When I turn off the electricity manually from the socket, there is no error, it works....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
7201 0 3
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

Does v9.5 support hibernate instead of shutdown

I am on Windows 10 pro and have SMC1500i. I have upgraded Powerchute into v9.5 How can I let Powerchute hibernate instead of Shutdown? I hoped that this update will give me a way to do this, but it s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
907 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

The battery power is too low to support the load

I'm getting repeated alerts that read "Critical - UPS: The battery power is too low to support the load; if power fails, the UPS will be shut down immediately," referencing error code 0x0107, followed ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6317 0 5
Latest Reply: SamirD_apc

Solved
Anonymous user
Anonymous user

APC Symmetra AP9215 - "Bypass contactor stuck in on-line position."

B14N0mh%2FX%2F7vrZO%2FBUVrxQ%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzMC00OTc5LTkyMTAtOTJjYTU0NGEwZWFl.jpeg I've had this UPS running for many years without issue. I replace the batteries ev...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1925 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

SMT3000RMI2U Battery replace

I have the new battery but the UPS powers a few machines that I would rather not turn off for the replacement procedure. Is it hot-swappable model? Can I replace the battery without power down the UPS ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5141 0 1
Latest Reply: BillP

  • « Previous
    • 1
    • …
    • 873
    • 874
    • 875
    • …
    • 1078
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore