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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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ElCoyote777
ElCoyote777

SMX3000HV firmware update issues

Hi All, I just got a used APC SMX3000HV (no network card). It came with the 7.4 firmware and I am trying to update it to the latest firmware (15.0, it seems) using the firmware update wizard (v4.3.8)...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
921 0 1
Latest Reply: Nuk

Craygen
/html/rank_icons/Crewman.png Craygen

APS SRT6KRMXLI firmware update error

Translator Hello. I have an APS SRT6KRMXLI (AS1737371183). When updating the firmware via NMC, perhaps I forgot to turn off the load, but the firmware loaded into APC, the display show...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1134 0 1
Latest Reply: Craygen

Tekmanagement
/html/rank_icons/Crewman.png Tekmanagement

SMTL1000RM2UC Firmware Update Loop

I have an SMTL1000RM2UC on firmware UPS 01.5 (ID1026), which was the very first firmware for this particular model as far as I know. I have an NMC 3 card (AP9641) installed. I can't quite remember if...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
787 0 3
Latest Reply: Teken

Solved
vik-t
vik-t

Battery replacement after only 3 years even if all seems good?

We bought a new APC SMART-UPS 1500VA in January 2022, it was delivered to the customer in February 2022. Last week, not even 3 years later, we're receiving an automated notification that the battery ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1133 0 4
Latest Reply: MorneMeintjes

Kerjef
Kerjef

Output Frequency Range Setting

Hello, Yesterday afternoon the power coming into our Building lost a Phase of the Three Phase Input. The SMART-UPS (Model# SRT5KRMXLT) seemed to go into Battery Backup from the Log Entry below. 11/26/2...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
772 0 1
Latest Reply: Teken

Solved
Alexandria_Barnes
Alexandria_Barnes

Inquiry About APC Easy UPS 1600 VA Behavior

Dear Support Team I hope this message finds you well. I am writing to inquire about a behavior I’ve noticed with my APC Easy UPS 1600 VA. When the UPS is disconnected from mains power, I hear frequen...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1080 0 5
Latest Reply: Teken

Solved
CaliDuck
/html/rank_icons/Crewman.png CaliDuck

Firmware Update Issues - SRT10KRMXLT

We have a SRT10KRMXLT that would not recognize the new battery packs we installed.Support indicated we needed to upgrade the firmware to 15+We upgraded the UPS firmware to 15.1 - we were immediately pr...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4081 0 8
Latest Reply: Craygen

jackylee0908
jackylee0908

How to remote control outlets of AP8953 PDU under Windows OS?

Hi sir, I'm new on using APC PDU, and I understand that I can use fence_apc to remote control AP8953 outlets under Linux OS, but I cannot find such way for Windows OS, I need a tool like fence_apc un...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
310 0 0

2024-11-27

jaroslawkania
jaroslawkania

Win Server 2012 to PCBE 9.2 Power Shute APP

Hello, I have a huge request, I recently purchased apc 1500 pro for the company, we have a server on Windows Server 2012, it turned out that the latest application is not supported, I wrote to the help...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
270 0 0

2024-11-26

darxis
darxis

NMC Security Wizard CLI error -20 "This type of opn.not available" for...

I am trying to configure my APC UPS SRT8KRMXLI built-in NMC2 and SmartSlot NMC3 web interfaces to use a CA-signed SSL certificate for web access. For this I am using the recommended NMC Security Wizard...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
409 0 0

2024-11-26

tux1991
tux1991

problem after update the ups

i have a problem after i tried to update the apc ups mgmt network it is NMC3 AP9640.i followed the instructions in this guide https://www.apc.com/us/en/faqs/FA386512/ after i downloaded the config.in...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
242 0 0

2024-11-26

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