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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Koonsie
Koonsie

Numerous Smartconnect devices with connection issues.

I am having a ton of trouble with my devices staying connected to my network. drop outs and struggles to reconnect are so common i cant even trust my smartconnect devices anymore. Mind you have have ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
332 0 1
Latest Reply: Teken

TomRBerg
TomRBerg

Share a UPS with multiple users

Dear Sir or Madam, we have added our UPS to the Smart UPS Service. I registered this with my work account tomrune@knowledgegroup.no. How can my manager mathias@knowledgegroup.no also monitor the UPS i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
268 0 0

2024-10-18

ravinoz
ravinoz

Rename Guest PDU via CLI

I am trying to rename an APC PDU that is daisy-chained as a guest device (NPS Guest) via the command line. I can easily rename the main PDU (NPS Host) using the system -n command, or using tcpip -h wit...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
478 0 0

2024-10-17

apc_connect
apc_connect

Move a Smart Connect license to a replacement UPS

We just received the key for our recent purchase of 50+ 5-year advanced SmartConnect subscriptions. When adding the key there is the message that says once the subscription is assigned to a UPS it can...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
485 0 1
Latest Reply: Teken

Turnkey_Lumber
Turnkey_Lumber

I cannot register - SMT 2200C

Good morning , I bought the nobreak SMT 2200C and can not register it on the site, it is connected to the internet correctly.I cannot install the software that came on the CD, because none of my equipm...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
344 0 1
Latest Reply: Teken

TomokazuYakuwa
/html/rank_icons/Ensign.png TomokazuYakuwa /html/rank_icons/SE-Employee.png

Is it not possible to write Modbus to ACRD301?

Hi team, When I check the ACRD301 Modbus register map, there are only Read points.Is it possible to write Setpoint etc. via Modbus? Thank you.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
461 1 0

2024-10-16

MauroZanier
MauroZanier

APV9601 password issue for SRV3KI-AR

Hi all, Need urgent assistance. Tried the default password as per user guide 12345678, still invalid and can't gain access. Urgent assistance will be highly appreciated! Thanks Mauro ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
382 0 1
Latest Reply: Teken

cabricharme
/html/rank_icons/Crewman.png cabricharme

network mask for SNMP on AP9640? (resolved)

Hopefully a simple question... How do I open a specific network segment (aka subnet aka CIDR aka IP range) for SNMP access to an APC device with an NMC3 like AP9640? What I tried (individual IP): Con...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
323 0 0

2024-10-16

CheckYourFax
/html/rank_icons/Crewman.png CheckYourFax

Unauthorized user on snmpv3

Hi, I'm having issues getting SNMPv3 to work from DCE v8.2.0 to NMC2 v7.1.6 (SmartUPS 500) when using SHA1 and AES128 I've verified all auth and ip settings are correct and the SNMPv3 packets are a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
765 0 7
Latest Reply: Teken

Solved
Skipster
Skipster

MIB for EPDU1016S APC PDU

Good day, I have an EPDU1016S and would like to use SNMP to monitor it. Where can I download it's MIB?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
493 1 1
Latest Reply: Teken

FAsupport
FAsupport

Transferring Advanced Licenses for SmartUPS

Is it possible to transfer licenses from another ups for RMA devices? Devices we decommission or are stolen? Thanks,
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
643 0 2
Latest Reply: brando3456

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