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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BlueSky
/html/rank_icons/Ensign.png BlueSky

SMX3000RMLV2UNC, an old workhorse, suddenly quit working

My old SMX3000 suddenly quit working. I powered it off, removed the batteries, moved the UPS gently downstairs, reinstalled the batteries and plugged it into the mains supply and nothing. Nada. Zipp...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
902 0 6
Latest Reply: BlueSky

b27514a4-be2e-427a-a32a-fbca64538366
b27514a4-be2e-427a-a32a-fbca64538366

error when adding a new device

I'm trying to add a new device I get an error with track number: b27514a4-be2e-427a-a32a-fbca64538366.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
254 0 0

2024-11-07

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SMT3000 "Bricked" Trying To Update The Firmware?

Hi Folks, I have an SMT3000 that was running on firmware SMT18UPS_09-1.enc and I attempted to upgrade the firmware to SMT18UPS_09-3.enc via the installed NMC firmware update mechanism. I powered down ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5851 0 18
Latest Reply: Romaschka

ThijmenAWL
ThijmenAWL

Difference product id and firmware SMT1000RM2UC

Hello, We have 2 UPS on site: - SMT1000RM2UC with product ID: 1027 and FW: 06.0. - SMT1000RM2UC with product ID: 1060 FW:02.0. It appears that the latest firmware for product id: 1027, is 17.2. I h...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
901 0 2
Latest Reply: ThijmenAWL

StillLearning2024
StillLearning2024

Battery Leak (Smart-UPS 3000 RM XL)

Hello, we had a battery leak recently in our Smart-UPS 3000 RM XL. I have included images of the bulging batteries and leak stains inside the frame. I'd like to know the best way to clean up the stains...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
533 0 1
Latest Reply: Teken

rjameson
rjameson

SMX3000RMLV2UNC - starting to get flakey behaviour?

In a similar post about this model, did not want to ride on that ticket - so here is my scenario - purchased in 2011, been thru several battery changes w/the last on 2yrs ago. I am getting LCD panel ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
364 0 1
Latest Reply: Teken

hegdav70
hegdav70

Smart-UPS Dashboard showing all devices offline

Multiple devices in multiple physical locations are all showing offline in the Smart-UPS dashboard today. I can't find anywhere where I can see a service status for the Smart-UPS service, but it looks ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
542 0 1
Latest Reply: WilliamWilson

Solved
Pieter
/html/rank_icons/Crewman.png Pieter

How do I update AP9641 firmware without needing to buy a subscription

I got an eBay AP9641, did a factory reset using reset button, now I want to update to the latest firmware, but for the life of me I can't find firmware that does not require me to buy some kind of lice...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1747 0 3
Latest Reply: Teken

LEONARDO
LEONARDO

Symmetra PX2 spare part list

hi, I need a full spare part list.thanks.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
534 0 1
Latest Reply: ChrisHossom

Solved
Mukuru-Denis
Mukuru-Denis

Activation code for galaxy VS, GVSUPS50KB4D

Hallo, I'm requesting for help on how i can find the activation code for my UPS, Galaxy VS, model: GVSUPS50KB4D, the document with the code got lost during transit. Thank you.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1901 0 5
Latest Reply: Cory_McDonald

Patrick9
Patrick9

Smart-UPS firmware

I wish to upgrade my skills about the network management card, confugration of UPS, Software firmware upgrade, because i have found that most Smart-UPS used to have those issues i bovementioned.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
338 0 1
Latest Reply: Teken

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