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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

SU2200 occasionally powers off, taking everything down with it.

Hi, Over the last two to three years, we've seen two particular SmartUPS at one client exhibit a really nasty problem. This happened again today and we don't know what to do. Here's what happens: The S...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4749 0 32
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Need Advice: Have SMT1500 & would like to power down 1NAS + 1PC

I currently own an SMT1500 and have for several years. I have the UPS connected via USB to a QNAP NAS which recognizes the UPS and when I'm on battery backup. The NAS will gracefully shut down autom...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
526 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

New UPS: Alarm and error messages

Got the BN650M1 UPS back-up, and it showed as already charged so we went ahead and installed it. After making the USB connection, the screen showed that software was installing (I didn't see the scree...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2039 0 2
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Email alert, how to report details in email body

Hi, I often get "UPS: Compensating for a low input voltage." type events via email. How do I change the configuration of so that the email contains the details of the event, specifically what the low v...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
869 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

AP9631 setup problems (RESOLVED)

I recently purchased a used AP9631 for use with my APC SURTA1500. After installing I try to connect via web browser and get this error message- When I tried to login via telnet using user/password apc...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4470 0 12
Latest Reply: BillP

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Anonymous user
Anonymous user

SC450 - beep every 30 sec - no warning lights

Rackmountable SC450 that I have at a satellite site is beeping once every 30 seconds or so; however, the "replace battery" light isn't on, nor is the "overload" light. Logging in with PowerChute shows ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1014 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

UPS 2200 and 5-15 Receptecles

I have an APC UPS 2200, plug is NEMA 5-20P, unfortunately the receptacles in the room are NEMA 5-15R, and Can I use a Nema 5-15R or Nema 5-20R to Nema 5-15P Power Plug Adapter? Will the 5 amps make a d...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
966 0 1
Latest Reply: BillP

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Anonymous user
Anonymous user

Basic question on power cables - APC Smart-UPS 2200 (smt2200i)

Hi, Looking at the rear of the APC Smart-UPS 2200 (smt2200i) unit with the Network Management Card slot on the left and the inlet power at the bottom. Where should I plug my servers in? The left or th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1122 0 4
Latest Reply: Anonymous user

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Understanding UPS / NMC / PowerChute Network Shutdown settings related...

I am trying to figure out how to configure settings related to running a shutdown script. They confuse me somewhat. My basic setup is this: One UPS (Smart-UPS RT 8000 RM XL) with an NMC protects severa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4053 0 7
Latest Reply: BillP

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Smart-UPS Battery Voltage Calibration?

Hi, I have the SU2200 as below: Model: Smart-UPS 2200 Firmware Revision: 80.11.D Manufacture Date: 02/22/99 The battery voltage remains at a constant 54.05 volts and indicates 94% - 95% charged and nev...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1050 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SMART-UPS SUA3000I - Flashing lights

Hi there, I have a SMART-UPS SUA3000I (S/N AS1051141881) which was purchased just under a year ago. Some basic information: Running load ~15% Battery Voltage 56V Internal Temp 22C No faults showing up ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1083 0 1
Latest Reply: BillP

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