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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

AP9630 Number of external batteries option missing

HelloI recently installed an AP9630 into a Smart-UPS X 1500 with two external battery packs. I have tried to locate the option to tell the card that it has two external battery packs, but that option s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1405 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SURT10000XLT Uneven battery discharging

I have a SURT10000XLT purchased in 2006 or 2007. Yesterday it failed with an inverter fault, switched to batteries, shut down the servers and turned off. I came in and the room smelled of sulfur, made ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
937 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Runtime calibration management device.entry in logs is confusing....

Ive performed many runtime calibrations on various APC UPS's, as the company I am with owns atleast 500+ of them. This one however gave me a different log entry I had not seen before. 12/06/2016 ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1263 0 5
Latest Reply: BillP

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Anonymous user
Anonymous user

Multiple failed logins from powerchute

Hi there, I've been getting simultaneous failed logins from power chute to my vcenter however after re-inputting the user details i can see it logs in and logs out of vcentre without issue. Then a few...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1094 0 5
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

UPS input waveform

A customer has an surt1000xli ups recieving input power from an inverter. When utility power is absent unit operates on battery. Upon check the inverter has a modified waveform. I pointed out this as a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
457 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

DLA1500RM2U won't power up...

I bought a new-in-box DLA1500RM2U from eBay. I received it today and plugged it in and it won't power up. I assumed that the batteries were dead. I pulled the battery pack and inspected them and the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1304 0 12
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Help with PCNS and Hyper V

I would like to configure PCNS to start shutting down all VMs when there is a power outage AND there is only 20 minutes left of runtime. After it shuts down the VMs, I'd like it to shut down the hosts....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
565 0 1
Latest Reply: BillP

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

FYI: AOS v6.4.6 and Smart-UPS & Symmetra single phase v6.4.6 for AP963...

Hello everyone, Applicable to AP9630, AP9631, or AP9635 UPS Network Management Card 2 users - or any users with a Smart-UPS that contains an embedded version of these cards, such as Smart-UPS Online th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
462 0 0

2021-06-29

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Change float voltage through powerchute

My float voltage on my SUA1500 is way too high, sitting at 27.9. I believe this is the root cause of my batteries always dying after a year or so. Is there anyway to change that voltage (to let's say ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6020 0 9
Latest Reply: Brad_C

Solved
Anonymous user
Anonymous user

APC 3000 RM XL

Got this machine from out of the field and brought it to our lab to test it. Once the UPS losses all power from the outlet and batteries, of course, it stops. Once the power from the wall is reapplied,...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
622 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS RT 6000 XL

HelloWe have a number of apc smart-ups rt 6000xl located in our server room.The units perform a self test every week.We have found one of the units passes this test then a short while later starts to...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1197 0 3
Latest Reply: BillP

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